Monday, January 12, 2015 - for immediate release

Oakville launches 2015 Citizen Survey

Residents encouraged to participate. Survey seeks feedback until January 30

Today, the Town of Oakville launched the 2015 Citizen Survey—a town-wide initiative to ask residents to rate the quality of life in Oakville and their approval with the programs and services offered by the town. The 2015 survey will be conducted from January 12 to 30, by phone and online.

“Engaging with Oakville residents is a top priority for Council,” said Mayor Rob Burton. “The Citizen Survey is one of the essential tools we use to seek feedback from residents. I encourage all residents to take a few moments and participate.”

The Town of Oakville conducts the survey every two years to better understand what residents perceive as the top issues facing the town, gauge public perception on municipal service delivery as well as measure changes in residents' attitudes, behaviours, and quality of life indicators.

As part of the 2015 Citizen Survey process, Pollara Strategic Insights will be conducting a random 15- to 20-minute telephone survey on the town’s behalf. To complement the phone survey, there’s also a short online survey to solicit additional feedback about town programs, services and more. Residents can also sign up on the town’s Idea Forum to post their own ideas or vote on other people’s suggestions.

Access the Idea Forum and online survey.

Results of both surveys and the Idea Forum will be shared with Council at the strategic planning session on February 27, 2015. This presentation and a 2015 Report Card to Citizens will be available on the town’s website. To review past survey results visit the citizen survey page.

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