Public Engagement

Image of people on computer and phone.What is public engagement?

Public engagement is any process that involves the public in problem solving or decision-making and uses public input to help make decisions. It means regularly engaging the community on projects, initiatives, studies, programs and services. We do this through:

  • Sharing information — We provide timely and reliable information that is easy for residents to find and understand.
  • Consulting  — We keep our community informed, listening to and acknowledging input, and providing feedback about how public input influenced the decision.
  • Involving — We work with our community to ensure that concerns and aspirations are directly reflected in the alternatives developed and provide feedback on how public input influenced the decision.
  • Collaborating — We look to our community for advice and innovation in formulating solutions and incorporating advice and recommendations into decisions to the maximum extent possible.
  • Empowering — We will implement what our community decides. This is done when decision-making is placed in the hands of our community such as voting in municipal elections.

Public Engagement Guide

For the town, public engagement is key a component to open and transparent government that helps us deliver high quality and valued services to residents.

The town’s Public Engagement Guide (pdf, 7 MB) sets out our commitment to public engagement. For any project – big or small, short or long-term – the guide provides a framework on the different ways we can create meaningful opportunities for residents to get involved in the town’s activities and decision-making processes.

Get involved! Be heard!

Share your feedback with us! Visit the Public Engagement Hub for a listing of the town’s current and upcoming engagement opportunities.

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