What is public engagement?
Public engagement is any process that involves the public in problem solving or decision-making and uses public input to help make decisions. It means regularly engaging the community on projects, initiatives, studies, programs and services. We do this through:
- Sharing information — We provide timely and reliable information that is easy for residents to find and understand.
- Consulting — We keep our community informed, listening to and acknowledging input, and providing feedback about how public input influenced the decision.
- Involving — We work with our community to ensure that concerns and aspirations are directly reflected in the alternatives developed and provide feedback on how public input influenced the decision.
- Collaborating — We look to our community for advice and innovation in formulating solutions and incorporating advice and recommendations into decisions to the maximum extent possible.
- Empowering — We will implement what our community decides. This is done when decision-making is placed in the hands of our community such as voting in municipal elections.
Public Engagement Guide
For the town, public engagement is key a component to open and transparent government that helps us deliver high quality and valued services to residents.
The town’s Public Engagement Guide (pdf, 7 MB) sets out our commitment to public engagement. For any project – big or small, short or long-term – the guide provides a framework on the different ways we can create meaningful opportunities for residents to get involved in the town’s activities and decision-making processes.
Get involved! Be heard!
Share your feedback with us! Visit the Public Engagement Hub for a listing of the town’s current and upcoming engagement opportunities.
Looking to share feedback in a different way? Let us know by filling out the customer service feedback form.