Affordable Access and Subsidy Programs

To qualify for the Recreation Connection program, the applicant must:

1. Be a resident of Oakville*
2. Have a total net individual or combined family income** below LICO (Low Income Cut-Offs);
3. Provide recent official documentation that shows total family net income using one or more of the following original statements/documents:

• Notice of Assessment form (T451) – required for all family members over 18 years of age without dependents
• Canada Child Tax Benefit Notice – required when the application includes dependents under 18 years of age
• Goods and Services Tax/Harmonized Sales Tax Credit Notice
• Ontario Child Care Supplement for Working Families Notice
• Ontario Works (OW) Statement of Assistance
• Ontario Disability Support Program (ODSP) Statement of Assistance
• Community Organization Referral (from approved partners)

*Refugees are eligible to apply for Recreation Connection within the first year of receiving the following documents and income verification is not required:

• Confirmation of Permanent Residency (received at airport for each individual), OR if available, the Government of Canada Permanent Resident Card; OR
• Refugee Protection Claimant Document; AND
• Proof of residency in Oakville (recent utility bill, lease agreement, driver’s license, etc.).

Provided eligibility requirements are met, dependents over the age of 18 and living at home must apply separately as an individual.

**Maximum qualifying income

Family size — current dollars
1 person — $22,324
2 persons — $27,790
3 persons — $34,165
4 persons — $41,481
5 persons — $47,046
6 persons — $53,061
7 persons or more — $59,076

Subsidy available is $300 per person.

Applications for fee assistance can be found at any Recreation and Culture department customer service counter, Monday to Friday from 8:30 a.m. to 4:30 p.m.

A specific appointment time is not necessary but can be made by phoning your preferred location or by e-mailing affordableaccess@oakville.ca.

Applicants are required to provide the documentation outlined under How do I qualify?

Town of Oakville Recreation and Culture staff will forward all eligible applications to Town Hall for processing. This will take approximately seven (7) business days. A welcome letter will be provided with registration information.

Once the credit has been applied to your account, you will be able to register in programs of your choice.

Programs and services NOT eligible for fee assistance include:

• Library programs
• Facility rentals
• Community Connection programs
• Single admission (pay-as-you-go) passes
• Oakville Centre for the Performing Arts show tickets
• Material fees and concession items

Can I use my credit towards my child’s activities?

Your individual credit cannot be transferred to other family members or individuals.

Can I use some of my own funds along with my credit to pay for a program?

You have the option to either use the credit to cover the full program or membership cost or to pay a portion yourself using an accepted payment method. This can only be done when registering in person.

Can I carry over my credit to the next year?

The credit has no real cash value. Any refunds from cancelled or withdrawn programs will be returned to your account as a credit. Any unused credits remaining at the end of your enrolment period cannot be carried over or transferred to another individual or family member or redeemed for cash.

Once my credit is used up can I receive more?

You are eligible to reapply for the program once per year if you continue to meet all of the eligibility criteria. Applications can be made 30 days prior to the end of your current enrolment period.