Proof of vaccination is required at indoor town facilities. The province has released a plan to safely reopen Ontario and manage COVID-19 for the long-term. Please continue to follow all current public health measures.
Most memberships can be purchased online or by calling 905-815-2000 (between 8:30 a.m. and 4:30 p.m. Monday to Friday). Studio memberships are available at Queen Elizabeth Park Community and Cultural Centre (QEPCCC). A Seniors Services membership is required to register for Winter 2022 Seniors Services drop-in and registered programs. Annual memberships are available for purchase online, in-person or by calling 905-815-2000. Winter program registration opens at 7 a.m. on Wednesday, December 1, 2021.
Family Recreation memberships and Student Fitness memberships can only be purchased at community centres or by calling 905-815-2000. Proof of full-time student status is required in person or by email (if purchasing memberships over the phone).
Please note: Our annual fees are displaying as a monthly fee in the membership description online. We are working with our vendor to correct this error. The monthly payment plan is available by selecting “Annual Membership Plan” at checkout. Alternatively, you can call Support Services at 905-815-2000 to set up monthly payments for your annual membership.
*Exceptions: Family and Student Fitness memberships can only be purchased at community centres or by calling 905-815-2000. Proof of full-time student status is required in person or by email (if purchasing memberships over the phone).
Yes, you can call 905-815-2000 to register over the phone. Please note that online registration with the new system will be faster than by phone.
Yes. If you do not have an email address, you may register over the phone by calling 905-815-2000, Monday to Friday from 8:30 a.m. to 4:30 p.m.
Yes, the new software and payment processor are fully encrypted and compliant to ensure your personal information is secure.
We strongly encourage our users to choose a strong password and be diligent in protecting their personal information and account details.
A non-resident fee of $10 plus tax will be charged as applicable.
Our new responsive site will offer improved functionality and self-serve options, plus a more seamless registration process with opportunities to purchase memberships online. Visit the Registration Information page for details about creating your new account.
Yes. Residents can contact Support Services at 905-815-2000 Monday to Friday, between 8:30 a.m. and 4:30 p.m., to purchase select memberships over the phone or for more information.
At this time, monthly payment plans for annual memberships can only be set up by staff. We are working with our vendor to provide an online self-serve option as soon as possible. In the meantime, please call us or come to a community centre to make arrangements in person.
Please note: When purchased online or over the phone, membership photos will be taken at your first in-person visit.
Family Recreation memberships and Student Fitness memberships can only be purchased at community centres or by calling 905-815-2000. Proof of full-time student status is required in person or by email (if purchasing memberships over the phone).
Join one fitness centre and safely enjoy all six locations!
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QEPCCC Culture memberships can be purchased in-person at QEPCCC.
A non-resident fee of $10 plus tax will be charged as applicable.
Members are expected to exhibit a good understanding of the materials, tools and processes required to safely practise independently in the studios.
The successful completion of a first-time orientation to the Fine Arts and Digital Arts Studios is required (no fee).
The successful completion of a Woodworking and Ceramic Studios Safety Test is required (fee applies) to access these studios.
Call 905-815-5979 to make an appointment with the technician to complete your orientation and/or safety test.
Members must sign in at customer service upon each visit and are responsible for cleaning the studio space after use.
An active Senior Services membership is not required to register for programs at this time. Participants must only be 50 years of age or older.
A membership is required to register for Winter 2022 Seniors Services drop-in and registered programs. Annual memberships are available for purchase online, in-person or by calling 905-815-2000. Winter program registration opens at 7 a.m. on Wednesday, December 1, 2021.
Non-residents are charged an additional $10 on membership purchases.
For more important information about creating your Recreation and Culture account online, please visit our Registration Information page.