The Premier of Ontario has declared a province-wide state of emergency and issued a stay-at-home order in response to rising COVID-19 variant infection rates.
Premier Ford announced that in response to rising COVID-19 variant infections and hospitalizations, the government has declared a state of emergency and implemented a province-wide stay-at-home order.
As a result, all in-person programs that were scheduled to start between May 10 and 20 have been cancelled. Anyone impacted will be contacted and receive a refund automatically, although it may take up to two weeks, depending on the original form of payment.
In addition to the emergency brake shutdown already in affect, the stay-at-home order requires everyone to remain at home except for essential purposes. Review the Province of Ontario's website for information.
Under the stay-at-home order only leave your home for essential purposes:
You should not travel outside your local community.
In response, community centres (including pools, fitness centres and arenas) and the Oakville Museum at Erchless Estate will be closed.
All registered recreation and culture programs. Drop-in activities, memberships, and indoor rental permits are cancelled. Refunds will be automatically issued to impacted customers.
While we can’t offer our full roster, we’re excited to offer safe recreation and culture programs for all ages and abilities online.
Check out our Virtual Programs page for information about our online fitness classes, cultural discussions, cooking workshops and much more! Some classes can also be found or re-watched on our YouTube channel.
Should you have questions, please call 905-815-2000 or email firstname.lastname@example.org from Monday to Friday between 8:30 a.m. and 4:30 p.m.
Starting on Saturday, April 3, community centres (including pools, fitness centres and arenas) and the Oakville Museum at Erchless Estate will be closed for at least four weeks.
Oakville Museum has posted informative signs in the windows of Erchless Estate that can be enjoyed during an outdoor self-guided tour of the grounds.
While the Oakville Centre for the Performing Arts remains closed for in-person performances, we are offering a mini season of shows online.
Check out our Virtual Programs page for information about our online fitness classes, cultural discussions, cooking workshops and much more! Join us using Zoom or your telephone. Some classes can also be found or re-watched on our YouTube channel. Fees apply for select drop-ins.
Any in-person drop-in activities and registered recreation and culture programs that were scheduled to start before May 20, memberships, and indoor rental permits have been cancelled in response to the province-wide stay-at-home order. Impacted customers will be contacted and receive refunds automatically, although it may take up to two weeks depending on the original method of payment.
Residents can email email@example.com with any registration questions Monday to Friday from 8:30 a.m. to 4:30 p.m.
Recreation and Culture programs, memberships and rental permits cancelled due to COVID-19 health and safety restrictions will be automatically refunded to impacted customers. You do not have to do anything for this to take place.
Customers are asked to please be patient as refunds may take up to two weeks to display on your credit card statement, depending on your financial institution or credit card provider. Cheques may be issued for some refunds pending original payment type.
If you have questions about cancelling a booking, requesting a membership refund, or about our available programs and services, please contact a member of our Support Services team at 905-815-2000 or email firstname.lastname@example.org Monday to Friday from 8:30 a.m. to 4:30 p.m.