CampOAK and Summer Programs FAQ

NEW! CampOAK Summer Camps

Have fun in your own neighbourhood! CampOAK is a new creative camp experience designed for maximum fun and safety for campers aged 4 to 12. This traditional-style day camp will offer outdoor recreation activities, active and quiet games, arts and crafts, and nature-based exploration.

Open the Camp Parent Handbook (PDF) for a detailed overview.

Safety of our campers and staff is our top priority. To help reduce the spread of COVID-19, CampOAK programs meet health guidelines designed in consultation with Halton Public Health and in alignment with provincial health guidelines for day camps. Guidelines include:

  • parents/caregivers must complete a Health Screening Form (PDF) daily
  • lower ratios and capacity
  • encouraging physical distancing, and
  • enhanced facility cleaning.

As part of the Province’s Phase 2 reopening, we will offer our modified summer camps from 8 a.m. to 5 p.m. starting on July 13 at the following community centres:

Registration

Please note: Our camp locations are only open to those registered in CampOAK.

Registration will be accepted online only at camps.oakville.ca. As Recreation and Culture facilities remain closed, in-person registration will not be available.

Visit our registration and withdrawal policies page to learn how to put a credit on your Recreation and Culture program account for online registration, how to register using a subsidy, or what to do should your schedule change.

Schedules and What to Bring

Visit the CampOAK at a Glance page for information on what to bring, weekly camp themes, etc.

Questions?

Residents can call 905-815-2000 or email iris@oakville.ca, Monday to Friday from 8:30 a.m. to 4:30 p.m.

Why were summer programs cancelled?

We made the difficult decision to cancel our current programs as they were designed for a pre-COVID-19 climate. Subject to provincial and regional restrictions, the Town of Oakville will offer modified recreation and culture programming. At this time, all town facilities remain closed under provincial order.

Which programs are cancelled?

All summer registered programming for seniors, adults, youth, children and preschool are cancelled for July and August. A modified summer camp offering was approved to begin July 13.

Will any programs be offered this summer?

To support Oakville families, the Town of Oakville released its CampOAK summer camp roster in alignment with new provincial and regional public health and safety guidelines.

Pre-paid public swimming

Public swimming and Aquatic Leadership programs will be offered at select pools. Residents must pre-book their swim blocks online in advance at active.oakville.ca. To ensure capacity restrictions are met, drop-ins are not allowed.

All other summer registered and drop-in programming for seniors, adults, youth, children, preschool, camps and aquatics remain cancelled. When permitted and safe to do so, additional indoor recreation activities will resume once all restrictions can be met.

Are drop-in programs cancelled?

At this time, all drop-in programs are cancelled. Depending on the provincial recovery plan and directives, activities such as drop-in swims and sports may be permitted to resume with safety measures in place.

Will I get a refund?

Refunds for cancelled programs will be automatically issued by our team. Customers do not need to do anything for this to take place. Customers are asked to please be patient as refunds may take up to two weeks to display on credit card statements, depending on the financial institution or credit card provider. Cheques may be issued for some refunds pending original payment type.

Inquiries about the status of your refund can be sent to iris@oakville.ca.

Credit was placed on account for all summer camp registrations. Refunds will be automatically issued for those who do not register for our CampOAK summer camp program.

My child was enrolled in a specialty camp. Will the new offerings include similar program options?

CampOAK is a traditional-style day camp, developed in consultation with Halton Public Health and incorporates strict public health measures designed to reduce the risk of spreading COVID-19. This includes maximum group sizes of 10 people to allow for physical distancing, guided activity transitions, and enhanced cleaning and screening procedures. Off-ground trips and outside entertainment are not permitted under the safety guidelines.

Will One-on-One Support camps be offered as part of CampOAK?

Participants requiring extra support may attend the program with their own support person provided by the family, who is in regular contact with the child.

Please contact the Recreation and Culture department directly at iris@oakville.ca if a support person will be attending with your child.

Additional offerings will be considered if health and safety guidelines lessen and can safely be achieved for both staff and campers.

My child was on a waitlist for a program. What happens to their spot?

All previous summer camp programs including waitlists were cancelled. Spaces will not be carried over for those wishing to register for CampOAK.

When will registration for the new summer camp program open?

Online registration opened Thursday, June 25 at 9 a.m. with camps scheduled to begin the week of July 13.

Spaces will be very limited to comply with the safety guidelines and available on a first-come, first-served basis.

Visit camps.oakville.ca to register.

I already had a space in summer camp. Will I get a space in the new camp program?

We recognize that working remotely is not an option for everyone and that Oakville families will require child care options. We plan to support the community as much as capacity allows. Spaces will be very limited to comply with the safety guidelines and available on a first-come, first-served basis.

Can I still use my subsidy funding?

Visit our Affordable Access page to learn more about how to register using a subsidy and/or put a credit on your Recreation and Culture program account so that you can register online. Because our facilities are currently closed under provincial order, in-person registrations are not permitted at this time.

The Province keeps making announcements about allowing municipalities to bring back services. Where can I find that information?

The town has a COVID-19 recovery framework in place to help guide and support our reopening of programs, services and facilities. We will carefully and responsibly review services before bringing them back to ensure the safety of staff and our community.

The town’s plan aligns with the Province's three-stage gradual approach to reopening Ontario. Review the Town of Oakville Recovery Program Strategy and Framework (PDF).

A full listing of what’s open and what’s closed can be found on the COVID-19 page.

I have another question. Who do I contact?

For more information about Recreation and Culture programming, please email iris@oakville.ca or call 905-815-2000.

Learn more in the new release.