Dataset: Recreation and Culture Program Survey Results

Dataset description

Program participants whose email address is provided on their account receive a request for their feedback about their program experience at the end of their last scheduled class. Feedback is captured in four focus areas: program, instructor, registration experience and facility.

The earliest responses are from classes ending in June 2013.

Attributes

ProgramRating - Coded response to: How would you rate this course/program overall? Possible codes 1 to 10 where 1 = unacceptable and 10 = outstanding.

ProgramTiming - Coded response to: The day and time of the course/ program was convenient? The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

ProgramLength - Coded response to: The course/ program length and duration was suitable. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

ProgramSkillImprovement - Coded response to: The course/ program helped to improve my skills and abilities. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

ProgramDescConsistency - Coded response to: The course/ program was consistent with the description. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

ProgramSpcEquipAppropriate - Coded response to: The space and equipment used for the course/ program was appropriate. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

InstructorRating - Coded response to: How would you rate the program instructor/leader overall? Possible codes 1 to 10 where 1 = unacceptable and 10 = outstanding.

InstructorFriendly - Coded response to: The instructor/ leader was friendly and welcoming. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

InstructorPunctual - Coded response to: The instructor/ leader was punctual. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

InstructorKnowledge - Coded response to: The instructor/ leader was knowledgeable. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

InstructorCommStyle - Coded response to: The instructor/ leader was easy to understand (communication style). The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

InstructorAttentive - Coded response to: The instructor/ leader was attentive to my learning needs. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

RegistrationRating - Coded response to: How would you rate your overall registration experience? Possible codes 1 to 10 where 1 = unacceptable and 10 = outstanding.

RegistrationOffering - Coded response to: It was easy to find information about programs and services offered by the Town of Oakville. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

RegistrationFacilityInfo - Coded response to: It was easy to find information about Town of Oakville facilities. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

ReqistrationQuickEase - Coded response to: The registration process was quick and easy. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

RegistrationStaffService - Coded response to: Customer service staff were knowledgeable and helpful. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

FacilityRating - Coded response to: How would you rate your overall impression of the facility? Possible codes 1 to 10 where 1 = unacceptable and 10 = outstanding.

FacilityStaffAccessibility - Coded response to: Facility staff were accessible and easy to interact with. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

FacilityCleanliness - Coded response to: Facility cleanliness. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

FacilitySuitability - Coded response to: Facility appropriate for course/ program. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

FacilityChangeWashRooms - Coded response to: Change rooms and washrooms. The possible rating score is 1 to 7 - 1 extremely dissatisfied, 2 moderately dissatisfied, 3 Slightly dissatisfied, 4 neither satisfied nor dissatisfied, 5 slightly satisfied, 6 moderately satisfied, 7 extremely satisfied, N/A not applicable.

Activity_Title - Describes the name of the activity being offered by the Town of Oakville.

Course_Facility - Identification number for the facility where the course is offered.

Facility_Name - Room name within the facility.

Course_Complex - Identifies the facility name where the course is offered.

Course_FirstStartDayofWeek - Identifies the day of the week the course starts.

Course_LastEndDayofWeek - Identifies the day of the week the course ends.

Session_Year - Identifies the year the course started/has been offered.

Session_Title - Identifies the session the course was offered.

BrochureSection_Title - Highest level of grouping for activities offered by the Town of Oakville.

BrochureSubSection_Title - Lowest level of group of activities offered by the Town of Oakville.

Original release date

June 9, 2015

Data update frequency

Monthly

Coordinate system

n/a

Data contact

Open Data Team

Local use of data

n/a