The Premier of Ontario has declared a province-wide state of emergency and issued a stay-at-home order in response to rising COVID-19 variant infection rates.
Updated April 20, 12:15 p.m.
On April 16, the province announced stricter emergency measures in response to the growing number of COVID-19 cases. We are reviewing the latest orders and assessing any further impacts to town operations and will be updating our web pages as soon as possible.
The stay-at-home order is in addition to the emergency brake shutdown already in affect and requires everyone to remain at home except for essential purposes. Visit the Ontario Government's website for information.
Under the stay-at-home order only leave your home for essential purposes:
You should not travel outside your local community.
Halton Region's COVID-19 Vaccine page includes information for residents on Halton’s COVID-19 Vaccine Program, including who is currently eligible, clinic information, how to book an appointment and resources to help you make an informed decision about COVID-19 vaccination.
The approval and availability of COVID-19 vaccines is an important step in our collective response to stop the spread of the virus. Learn more on the Halton Region website.
Vaccine information Vaccination clinicsLocal hospitals are responsible for testing. Book a test at a Halton Healthcare Assessment Centre at 905-203-7963 or online. People without symptoms can book a test at approved pharmacies.
Testing locationsTo report a violation, please call Halton Police COVID-19 hotline at 905-825-4722 or ServiceOakville at 905-845-6601.
Enforcement services Halton PoliceHalton Regional Council adopted a mandatory mask by-law.
The town strongly encourages residents to wear a mask while participating in outdoor activities, such as skating at rinks.
By-law detailsCOVID Alert helps us break the cycle of infection. The app can let people know of possible exposures before any symptoms appear.
App informationDid you know you may not need to attend Town Hall in person for services? To assist you, the town conducts a wide variety of programs and services online. Visit the Find Town Services page for more information.
The following is a listing of available services, many with added restrictions.
Halton Region Public Health monitors individuals who have tested positive for COVID-19 and their close contacts. Public Health will provide guidance to cases and their contacts, such as self-isolation protocols and monitoring for symptoms to minimize the risk of spread.
Learn more about Contact Tracing and What is a Close Contact (pdf).
In response to the province-wide shutdown, community centres (including pools, fitness centres and arenas) and the Oakville Museum at Erchless Estate will be closed.
All registered recreation and culture programs. Drop-in activities, memberships, and indoor rental permits are cancelled. Refunds will be automatically issued to impacted customers.
We encourage you to review the town’s detailed Recreation FAQs for a complete list of program offerings, current health and safety protocols in place, and to assess comfort levels before visiting a town facility or pre-booking an activity. Learn more about the Recreation and Culture Facility Emergency Safety Plan (pdf).
While we can’t offer our full roster, we’re excited to offer safe recreation and culture programs for all ages and abilities online.
Check out our Virtual Programs page for information about our online fitness classes, cultural discussions, cooking workshops and much more! Some classes can also be found or re-watched on our YouTube channel.
A series of free Without Walls (WOW) phone-based programs and online Coffee & Conversation special events are also offered for ages 50+. Fees apply for select drop-ins.
Should you have questions, please call 905-815-2000 or email iris@oakville.ca from Monday to Friday between 8:30 a.m. and 4:30 p.m.
Visit our Recreation FAQ page for more information.
The Town of Oakville has cancelled all events until further notice. We are working on bringing you virtual events where possible. Please check back with us for more information.
We are not accepting new bookings or transferring any large gatherings or event bookings at this time. For more information, please email events@oakville.ca.
While the Oakville Centre for Performing Arts is closed for in-person events until further notice, a blend of unique live stream performances are being offered.
If you wish to connect with a Box Office representative, please email boxoffice@oakville.ca and staff will reply as soon as possible between 10 a.m. and 5 p.m. Monday to Friday.
Payment must be received on or prior to the due date to avoid penalty and interest, charged at 1.25 per cent monthly (15.00% annually), applied on the first day of each month of default. Late payment charges are set in accordance with current legislation and cannot be waived.
Filing an assessment appeal, a request for reconsideration, or failure to receive a property tax bill does not exempt you from paying taxes by the due date or from incurring late payment penalties.
The town has introduced an application-based property tax assistance program for 2021, to support property owners facing financial hardship due to the pandemic. To apply and confirm your eligibility, please complete the property tax deferral program application form. Be sure to have your tax bill ready with you when you fill out your application.
Questions about the program? Please contact ServiceOakville at 905-845-6601.
We will no longer accept cash payments.
To make an online payment, you will need your property tax account number (not roll number), which can be found at the top right of your tax bill, or you may call ServiceOakville 905-845-6601 to retrieve your property tax account number.
Sign into your financial institution’s secure website, go to the “Pay Bill” icon or tab and add the Town of Oakville as a payee. Depending on your financial institution, please search for “Oakville” and the payee name will be either: Oakville, Oakville Taxes or Oakville Property Tax.
Enter your property tax account number and amount to be paid.
If you require assistance, please contact your bank or financial institution.
Please note the town does not accept email payment transfers (INTERAC).
Mail cheques payable to Town of Oakville to:
Town of Oakville, Tax Department
1225 Trafalgar Road
Oakville, ON
L6H 0H3
Alternatively, cheques can be dropped off at the drop box outside the main entrance to Town Hall.
Cheques can be delivered in the after-hours drop box at Town Hall. Please use the corresponding payment due date only.
To pay taxes using your existing MasterCard, Visa or American Express, visit the Plastiq website. There is a fee to use this service for tax payments. The fee is independent of the Town of Oakville. Please check the Plastiq website for details. Please expect three to six business days for payment processing when using the Plastiq website.
Completing the Pre-Authorized Tax Payment Plan Application Form (PAP) (pdf) allows for the payment of taxes in four, nine or 12 monthly installments. To enrol, your property must be fully assessed for one year to include both the land and structure values. Please see the application form for all the program details.
Please contact pap@oakville.ca for assistance in joining the program.
2021 property tax deferral program
The town has introduced an application-based property tax assistance program for 2021, to support property owners facing financial hardship due to the pandemic. To apply and confirm your eligibility, please complete the property tax deferral program application form. Be sure to have your tax bill ready with you when you fill out your application.
Questions about the program? Please contact ServiceOakville at 905-845-6601.
Use the Halton Information Providers' community services directory to search for links to COVID-19 resources and information.
Economic Development remains operational to continue to provide information and support to the business community during these challenging times.
Mayor Rob Burton, along with the Oakville Economic Development office, Oakville Chamber of Commerce and Oakville Business Improvement Associations have formed an Economic Task Force in response to the COVID-19 emergency.
On March 26, 2020, Council approved an Economic Action Plan for Oakville to address immediate financial issues facing the business community, as well as the need to move development projects forward to support long term economic recovery.
Distantly.ca, an online donation platform for small business, is now available in Oakville. The application is easy to use and secure, and allows the community to make a direct donation to your business to help lessen the impact of the COVID-19 pandemic.
The Town of Oakville's health services are provided by Halton Region.
Visit the Halton Region COVID-19 web page before calling 3-1-1 for information on symptoms, prevention and when to contact Halton Region Public Health.
All COVID-19 public health update videos from Halton Region's Medical Officer of Health are available on YouTube.
For information on all regional services, such as waste collection, visit the Halton Region website.