During an Emergency

During significant events and emergencies, information updates will be posted on the town’s website and social media channels and available through ServiceOakville.

Bookmark: http://www.oakville.ca
Follow: @townofoakville
Like: facebook.com/TownofOakville
Subscribe: RSS feeds

Fallen ice-covered tree branches

Fallen ice-covered tree branches

What you should do

Emergencies can happen at any time and can be most challenging when there is little or no warning. Being prepared and knowing what to do in different types of severe weather events and other hazards will help you stay safe.

During emergency events

During extreme weather

The following general instructions will help you in many emergency situations

  • Follow your emergency plan, including plans for those with special needs, children, the elderly or chronically ill.
  • Access your emergency kit.
  • Make sure you are safe before assisting others. If time permits and it is safe to do so, check on neighbours, especially the elderly or people with disabilities.
  • Stay informed through radio, television and web-based updates and instructions.
  • Stay where you are until you are instructed to shelter-in-place or evacuate.
  • If possible, call or email your out-of-town contact and main family contact and inform them of the emergency.

Depending on the type of emergency, you may be asked to shelter in place (stay inside with all windows and doors closed) or evacuate. You will be notified through local radio and television broadcasts, the town’s News & Notices page, RSS feed and social media. Visit our Stay Informed page to learn more.

In case of evacuation

If you are told to evacuate, and time allows, let your contacts know where you are going and when you expect to arrive. Leave a note telling others when you left and where you are going. Once you are safe, let everyone know. Advise them of any family members who have become separated from you.

When to call 9-1-1

Only call 9-1-1 if you are reporting a life-threatening injury or event such as a medical emergency, fire or criminal act.


Halton Regional Police Service
Oakville Fire Department 
Halton Paramedic Services 
Oakville Hydro
Union Gas

Power outages

Severe weather can cause a power outage affecting your electricity and heat. To report a power outage, contact Oakville Hydro at 905-825-9400.