Tax FAQs

How are properties assessed?

The Municipal Property Assessment Corporation (MPAC) is responsible for placing an assessment value on all property in Ontario. Assessment-related inquiries should be directed to MPAC (1-866-296-6722). The town has no jurisdiction over assessment and is unable to set or change assessment values.

What if I disagree with my assessment value?

The value assigned to your property is set for 2017-2020. The deadline for Requests for Reconsideration (RfR) for regular or amended Property Assessment Notices is April 1, 2019 for the 2019 taxation year. For all other years the deadline to file a RfR is March 31 of the applicable tax year. Properties in the residential and farm classes must submit a Request for Reconsideration (RfR) directed to MPAC. There is no cost to filing an RfR. For property owners in other tax classifications, filing an RfR is not mandatory.

How is my property tax calculated?

Using the assessment values as determined by MPAC, the town calculates applicable tax rates and issues tax bills (assessed value x tax rate = annual tax dollars).

What if my property tax payment is late?

Payment must be received on or prior to the due date to avoid penalty and interest, charged at 1.25 per cent monthly, applied on the first day of each month of default. Late payment charges are set in accordance with current legislation and cannot be waived.

Can I set up pre-authorized tax payments?

Yes. You can set up four, nine and 12-month instalment plans. Open the Application for Pre-authorized Payment Plans (PAP) (pdf) or call a service representative for more information. There is no cost to enrol in a pre-authorized tax payment plan.

Please note that pre-authorized payment plans are not transferable when moving within the town. To change banking information or cancel a pre-authorized payment plan, please provide two weeks' notice prior to the last working day of the month in which the change is required.

What if my mailing address changes?

If your mailing address is changing, please complete the Notice of Mailing Address Change (pdf) to ensure the town's records are up to date.

Is there any assistance available to seniors?

Yes. Please refer to the Rebates and Assistance page for further details.

How do I apply for a tax rebate for registered charities?

If you are a registered charitable organization renting space in a commercial or industrial property, download and submit the Application for Registered Charity Rebate Program (pdf). The deadline for submitting an application is February 28 of the year following the taxation year to which the application relates.