The Corporation of the Town of Oakville (town) is committed to Business Continuity Management (BCM) to ensure that critical services and functions are maintained in the event of an interruption or emergency. The town will prepare, exercise and maintain plans to facilitate the continuity of critical services and functions so far as is reasonably practical when faced with an interruption or emergency.
This procedure applies to all town staff and all aspects of business conducted by the town.
BCM will enable the timely and orderly continuation or resumption of critical services and functions within the town if impacted by an incident. BCM and its plans identifying key required resources, information and interdependencies, will create resiliency within the town such that critical services and functions will continue in a manner that does not cause significant financial, operational, legal or regulatory impact to the town.
All departments will complete the Town of Oakville Business Impact Analysis Survey in order to facilitate the development of business continuity procedures and plans that will ensure, to the greatest degree possible, the provision of critical services and functions in the event of an interruption or emergency. All departments will conduct an annual review their business continuity plans and procedures and make revisions as necessary.
All staff will give consideration to the town’s business continuity objectives, stated below, when developing business continuity procedures and plans:
Business Continuity Management (BCM): a town initiative that facilitates the identification and management of risks and threats faced by the town, due to disruption and interruption; taking steps to control and reduce the risks; assessing the impact on the town if the risks should materialize; and providing plans to be followed to ensure that the activities of the town continue.
Business Process: the daily activities and tasks that are completed to produce a final product.
Critical Services and Functions: services and functions which if disrupted, will cause a significant financial, operational, legal or regulatory impact to the town.
Emergency: a situation or an impending situation that constitutes a danger of major proportions that could result in serious harm to persons or substantial damage to property and that is caused by the forces of nature, a disease or other health risk, an accident or an act whether intentional or otherwise.
Interruption: any incident that threatens personnel, buildings or the operational procedures of the town because of the unavailability of human, physical and information resources and which requires special measure(s) to be taken to restore normal functions.
All town departments are responsible for conducting a business impact analysis and developing business continuity procedures to ensure the provision of critical services and functions in the event of an interruption or emergency. Each department will undertake an annual review of their business continuity procedures and participate in initiatives that ensure the continuation or resumption of services and functions which, if disrupted, will cause a significant financial, operation, legal or regulatory impact to the town.
The Office of the Chief Administrative Officer is responsible for coordinating the business continuity analysis with all town Departments and for ensuring compliance with this procedure.
Procedure Number: A-BMG-001-002
Parent Policy: A-BMG-001
Sub-Section: Business Management
Author: CAO's Office
Effective Date: 2009 Mar 02
Review by Date: 2021
Last Modified: 2016 Dec 12
Town of Oakville Business Impact Analysis Survey