Effective January 14, Oakville is under a stay-at-home order as part of the second provincial emergency due to COVID-19. Other restrictions are in effect and we must all follow public health guidelines. The town is reviewing the provincial declaration and will post any service impacts as soon as possible.
Updated January 15, 2:30 p.m.
Effective January 14, Oakville is under a 28-day stay-at-home order as Ontario declares a second provincial emergency to address the COVID-19 crisis. The order states that people must remain home “with exceptions for essential purposes, such as going to the grocery store or pharmacy, accessing health-care services, for exercise or for work where the work cannot be done remotely."
Review the news release from the Province of Ontario.
Under the order, outdoor public gatherings and social gatherings are restricted to a limit of five people, with limited exceptions for weddings and funerals. This is consistent with the rules during the lockdown during the first wave of COVID-19 in spring 2020 and will allow individuals and families to enjoy time outdoors safely. People should not be gathering indoors with anyone outside their household.
While town parks and trails currently remain open, municipal bylaw officers can disperse groups of more than five; temporarily close a facility, park or trail, and issue fines when necessary.
Compared to the grey zone lockdown, which Oakville entered on December 26, there has been little change to facility closures.
Visit the Halton Region website for information on what the stay at home order means for Halton Region.
Did you know you may not need to attend Town Hall in person for services? To assist you, the town conducts a wide variety of programs and services online. Visit the Find Town Services page for more information.
Halton Region has released instructions for retailers to control crowding, ensuring strict two metre distance and capacity limits in stores and spaces.
The town has a COVID-19 recovery framework in place to help guide and support our reopening of programs, services and facilities. In line with provincial and public health direction, we will carefully and responsibly review services before bringing them back to ensure the safety of staff and our community. Review the Town of Oakville Recovery Program Strategy and Framework (pdf).
Provincial emergency orders remain in effect. We must all continue to follow guidelines from Public Health officials to help stop the spread of COVID-19. Please stay home if you are feeling sick. If you are visiting a town facility, please remember to wear a mask and maintain proper physical distancing.
COVID Alert helps us break the cycle of infection. The app can let people know of possible exposures before any symptoms appear.App information
Local hospitals are responsible for testing. Book a test at a Halton Healthcare Assessment Centre at 905-203-7963 or online. People without symptoms can book a test at approved pharmacies.Testing locations
The approval and availability of COVID-19 vaccines is an important step in our collective response to stop the spread of the virus. Learn more on the Halton Region website.Vaccine information
The town is under a province-wide shutdown until February 11, 2021. Many town facilities and services will be closed during this time.
The following is a listing of available services, many with added restrictions
Halton Region Public Health monitors individuals who have tested positive for COVID-19 and their close contacts. Public Health will provide guidance to cases and their contacts, such as self-isolation protocols and monitoring for symptoms to minimize the risk of spread.
Oakville is currently under the province-wide stay at home order.
We encourage you to review the town’s detailed Recreation FAQs for a complete list of program offerings, current health and safety protocols in place, and to assess comfort levels before visiting a town facility or pre-booking an activity.
Learn more about the Recreation and Culture Facility Emergency Safety Plan (pdf).
Due to the ongoing threat of COVID-19 and provincial gathering limits, the Town of Oakville has cancelled all events until further notice. We are working on bringing you virtual events where possible. Please check back with us for more information.
We are not accepting new bookings or transferring any large gatherings or event bookings at this time. For more information, please email firstname.lastname@example.org.
Facility rental permits will be amended to reflect the dates affected by the facility closures and credits placed on accounts.
All rental permits are cancelled as of Saturday, December 26 until further notice. Impacted customers will be automatically refunded and do not have to contact the town for this to take place. Clients are reminded that given the holiday closures, refunds may not appear until January 2021. Please be patient.
All Community Use of School rentals are also cancelled.
Please contact Facility Booking at 905-815-2000 with any questions about withdrawals, cancellations or refunds.
While the Oakville Centre for Performing Arts is closed for in-person events until further notice, a blend of unique live stream performances are being offered.
If you wish to connect with a Box Office representative, please email email@example.com and staff will reply as soon as possible between 10 a.m. and 5 p.m. Monday to Friday.
Payment must be received on or prior to the due date to avoid penalty and interest, charged at 1.25 per cent monthly (15.00% annually), applied on the first day of each month of default. Late payment charges are set in accordance with current legislation and cannot be waived.
Filing neither an assessment appeal, a request for reconsideration, or failure to receive a property tax bill does not exempt you from paying taxes by the due date or from incurring late payment penalties.
We will no longer accept cash payments.
To make an online payment, you will need your property tax account number (not roll number), which can be found at the top right of your tax bill, or you may call ServiceOakville 905-845-6601 to retrieve your property tax account number.
Sign into your financial institution’s secure website, go to the “Pay Bill” icon or tab and add the Town of Oakville as a payee. Depending on your financial institution, please search for “Oakville” and the payee name will be either: Oakville, Oakville Taxes or Oakville Property Tax.
Enter your property tax account number and amount to be paid.
If you require assistance, please contact your bank or financial institution.
Please note the town does not accept email payment transfers (INTERAC).
Mail cheques payable to Town of Oakville to:
Town of Oakville, Tax Department
1225 Trafalgar Road
Alternatively, cheques can be dropped off at the drop box outside the main entrance to Town Hall.
Cheques can be delivered in the after-hours drop box at Town Hall. Please use the corresponding payment due date only.
To pay taxes using your existing MasterCard, Visa or American Express, visit the Plastiq website. There is a fee to use this service for tax payments. The fee is independent of the Town of Oakville. Please check the Plastiq website for details. Please expect three to six business days for payment processing when using the Plastiq website.
Completing the Pre-Authorized Tax Payment Plan Application Form (PAP) (pdf) allows for the payment of taxes in four, nine or 12 monthly installments. To enrol, your property must be fully assessed for one year to include both the land and structure values. Please see the application form for all the program details.
Please contact firstname.lastname@example.org for assistance in joining the program.
Why not get active and creative while staying safe at home? We’re excited to share regular updates including tips, information and fun ideas to help you stay active and creative.
Visit our Online Recreation Resources page for more information.
Use the Halton Information Providers' community services directory to search for links to COVID-19 resources and information.
Economic Development remains operational to continue to provide information and support to the business community during these challenging times.
Mayor Rob Burton, along with the Oakville Economic Development office, Oakville Chamber of Commerce and Oakville Business Improvement Associations have formed an Economic Task Force in response to the COVID-19 emergency.
On March 26, 2020, Council approved an Economic Action Plan for Oakville to address immediate financial issues facing the business community, as well as the need to move development projects forward to support long term economic recovery.
Distantly.ca, an online donation platform for small business, is now available in Oakville. The application is easy to use and secure, and allows the community to make a direct donation to your business to help lessen the impact of the COVID-19 pandemic.
The Town of Oakville's health services are provided by Halton Region.
Visit the Halton Region COVID-19 web page before calling 3-1-1 for information on symptoms, prevention and when to contact Halton Region Public Health.