The Town of Oakville is excited to reopen our doors as soon as we can safely do so. All public health guidelines remain in effect.
Updated February 26, 3 p.m.
Residents can now register for drop-in activities and rentals at our fitness centres, gymnasiums and arenas. As we work to reassemble our staffing teams and prepare our health and safety plans, we will begin to reopen other amenities. Please be patient as we work through the logistics to safely resume activities under the Provincial directions.
Did you know you may not need to attend Town Hall in person for services? To assist you, the town conducts a wide variety of programs and services online.
The town has a COVID-19 recovery framework in place to help guide and support our reopening of programs, services and facilities. In line with provincial and public health direction, we will carefully and responsibly review services before bringing them back to ensure the safety of staff and our community. Review the Town of Oakville Recovery Program Strategy and Framework (pdf).
We must all continue to follow guidelines from Public Health officials to help stop the spread of COVID-19. Please stay home if you are feeling sick. If you are visiting a town facility, please remember to wear a mask and maintain proper physical distancing.
The approval and availability of COVID-19 vaccines is an important step in our collective response to stop the spread of the virus. Learn more on the Halton Region website.
Vaccine information Vaccination clinicsLocal hospitals are responsible for testing. Book a test at a Halton Healthcare Assessment Centre at 905-203-7963 or online. People without symptoms can book a test at approved pharmacies.
Testing locationsTo report a violation, please call Halton Police COVID-19 hotline at 905-825-4722 or ServiceOakville at 905-845-6601.
Enforcement services Halton PoliceHalton Regional Council adopted a mandatory mask by-law.
The town strongly encourages residents to wear a mask while participating in outdoor activities, such as skating at rinks.
By-law detailsCOVID Alert helps us break the cycle of infection. The app can let people know of possible exposures before any symptoms appear.
App informationThe following is a listing of available services, many with added restrictions
Halton Region Public Health monitors individuals who have tested positive for COVID-19 and their close contacts. Public Health will provide guidance to cases and their contacts, such as self-isolation protocols and monitoring for symptoms to minimize the risk of spread.
Learn more about Contact Tracing and What is a Close Contact (pdf).
Residents can now register for select drop-in activities and rentals at our pools, fitness centres, gymnasiums and arenas.
Spaces will be very limited to comply with safety guidelines and available on a first-come, first-served basis.
Participants are reminded to follow proper health precautions, including the use of non-medical masks or face coverings (as required), use of hand sanitizer to clean hands frequently, and physical distancing.
Not all facilities or amenities are available at this time. If you don’t see your favourite program now, check back regularly. Activities are being added as safety measures can be put in place.
Should you still have questions, please call 905-815-2000 or email iris@oakville.ca from Monday to Friday between 8:30 a.m. and 4:30 p.m.
Visit our Recreation FAQ page for more information.
The Town of Oakville has cancelled all events until further notice. We are working on bringing you virtual events where possible. Please check back with us for more information.
We are not accepting new bookings or transferring any large gatherings or event bookings at this time. For more information, please email events@oakville.ca.
At this time, the town is not accepting any new requests for facility rentals. For more information, please visit our Facility Rentals page.
While the Oakville Centre for Performing Arts is closed for in-person events until further notice, a blend of unique live stream performances are being offered.
If you wish to connect with a Box Office representative, please email boxoffice@oakville.ca and staff will reply as soon as possible between 10 a.m. and 5 p.m. Monday to Friday.
Payment must be received on or prior to the due date to avoid penalty and interest, charged at 1.25 per cent monthly (15.00% annually), applied on the first day of each month of default. Late payment charges are set in accordance with current legislation and cannot be waived.
Filing an assessment appeal, a request for reconsideration, or failure to receive a property tax bill does not exempt you from paying taxes by the due date or from incurring late payment penalties.
The town has introduced an application-based property tax assistance program for 2021, to support property owners facing financial hardship due to the pandemic. To apply and confirm your eligibility, please complete the property tax deferral program application form. Be sure to have your tax bill ready with you when you fill out your application.
Questions about the program? Please contact ServiceOakville at 905-845-6601.
We will no longer accept cash payments.
To make an online payment, you will need your property tax account number (not roll number), which can be found at the top right of your tax bill, or you may call ServiceOakville 905-845-6601 to retrieve your property tax account number.
Sign into your financial institution’s secure website, go to the “Pay Bill” icon or tab and add the Town of Oakville as a payee. Depending on your financial institution, please search for “Oakville” and the payee name will be either: Oakville, Oakville Taxes or Oakville Property Tax.
Enter your property tax account number and amount to be paid.
If you require assistance, please contact your bank or financial institution.
Please note the town does not accept email payment transfers (INTERAC).
Mail cheques payable to Town of Oakville to:
Town of Oakville, Tax Department
1225 Trafalgar Road
Oakville, ON
L6H 0H3
Alternatively, cheques can be dropped off at the drop box outside the main entrance to Town Hall.
Cheques can be delivered in the after-hours drop box at Town Hall. Please use the corresponding payment due date only.
To pay taxes using your existing MasterCard, Visa or American Express, visit the Plastiq website. There is a fee to use this service for tax payments. The fee is independent of the Town of Oakville. Please check the Plastiq website for details. Please expect three to six business days for payment processing when using the Plastiq website.
Completing the Pre-Authorized Tax Payment Plan Application Form (PAP) (pdf) allows for the payment of taxes in four, nine or 12 monthly installments. To enrol, your property must be fully assessed for one year to include both the land and structure values. Please see the application form for all the program details.
Please contact pap@oakville.ca for assistance in joining the program.
2021 property tax deferral program
The town has introduced an application-based property tax assistance program for 2021, to support property owners facing financial hardship due to the pandemic. To apply and confirm your eligibility, please complete the property tax deferral program application form. Be sure to have your tax bill ready with you when you fill out your application.
Questions about the program? Please contact ServiceOakville at 905-845-6601.
Use the Halton Information Providers' community services directory to search for links to COVID-19 resources and information.
Economic Development remains operational to continue to provide information and support to the business community during these challenging times.
Mayor Rob Burton, along with the Oakville Economic Development office, Oakville Chamber of Commerce and Oakville Business Improvement Associations have formed an Economic Task Force in response to the COVID-19 emergency.
On March 26, 2020, Council approved an Economic Action Plan for Oakville to address immediate financial issues facing the business community, as well as the need to move development projects forward to support long term economic recovery.
Distantly.ca, an online donation platform for small business, is now available in Oakville. The application is easy to use and secure, and allows the community to make a direct donation to your business to help lessen the impact of the COVID-19 pandemic.
The Town of Oakville's health services are provided by Halton Region.
Visit the Halton Region COVID-19 web page before calling 3-1-1 for information on symptoms, prevention and when to contact Halton Region Public Health.
All COVID-19 public health update videos from Halton Region's Medical Officer of Health are available on YouTube.
For information on all regional services, such as waste collection, visit the Halton Region website.