To help slow the spread of COVID-19 and support Public Health officials, the Town of Oakville has joined the Province of Ontario and Halton Region in declaring a State of Emergency. Facilities and parks remain closed. Only essential services are being delivered.
Updated: March 27, 12:30 p.m.
The Town of Oakville has joined the Province of Ontario and Halton Region in declaring a state of emergency to support Public Health officials’ efforts to “flatten the curve” and slow the spread of COVID-19.
The town is following the advice and direction provided by the provincial and regional Medical Officers of Health and has enacted its emergency planning operations including closing facilities and focusing efforts on delivering essential and critical services.
The Province of Ontario has ordered all non-essential workplaces to close. For a list of all essential workplaces, visit the Province of Ontario website.
Halton Region Public Health and health care partners continue to focus on those most at risk of COVID-19. Visit the Halton Region COVID-19 web page before calling 3-1-1 for information on symptoms, prevention and when to contact Halton Region Public Health.
As part of our ongoing response to the COVID-19 pandemic and based on the advice being provided by the Medical Officer of Health, the town has closed all town facilities and parks and is focusing only on essential and critical services to ensure the safety of the community.
A secure drop box is available just outside of the main Town Hall entrance for payments, letters, applications, etc.
In response to the need for the town to take action to slow the spread of COVID-19:
Please contact ServiceOakville at 905-845-6601 or email firstname.lastname@example.org if you have questions or would like to request one of the services listed below.
Call 9-1-1 for emergency services.
The following is the list of essential and critical services currently being provided by the town.
Building inspections were suspended as of March 18.
Beginning March 27, Building Services will resume inspections of unoccupied buildings for new building construction only, until further notice. Be advised, you cannot assume that reports prepared by engineers or architects can substitute for the mandatory inspections required by Ontario Building Code. Once inspection services are resumed, inspectors may require completed work to be uncovered to determine Building Code compliance.
Currently, we are focusing on new construction projects only to support the economy and occupancies for new owners. We are not conducting inspections on occupied or previously occupied buildings or home renovations.
The safety of our staff, on-site workers and citizens is of utmost importance. We appreciate your patience as we work to provide you these services. We will update information as the situation changes.
Oakville Town Council voted to accept late property tax payments with no interest or late fees for up to two months, in the wake of the COVID-19 pandemic.
Council made the decision, for both residential and commercial taxes.
Interim property tax bills were issued at the end of January 2020, prior to the COVID-19 outbreak. The next tax installment is due on April 24, but it and all outstanding property taxes will be accepted anytime up to June 30 without penalty for anyone who is unable to pay by the due date.
Property owners who are on the town’s pre-authorized payment plans will be able to opt-out of the plans without consequence, as long as they do so prior to the 15th of the payment month.
The Town of Oakville is currently recruiting for critical positions only. If you are contacted we will arrange a virtual interview where possible. Only those candidates selected for an interview will be contacted.
Positions not deemed critical at this time will be on hold until a future date. We encourage applicants to continue to submit their resume and cover letter online for posted positions.
Economic Development remains operational to continue to provide information and support to the business community during these challenging times.
Mayor Rob Burton, along with the Oakville Economic Development office, Oakville Chamber of Commerce and Oakville Business Improvement Associations have formed an Economic Task Force in response to the COVID-19 emergency.
On March 26, 2020, Council approved an Economic Action Plan for Oakville to address immediate financial issues facing the business community, as well as the need to move development projects forward to support long term economic recovery.
All town facilities are closed to the public until further notice. This includes:
Parks, courts, dog parks and public washrooms are closed. Signs are being installed to remind users to practice social distancing when outside.
Please do not use park equipment and play structures as they are not sanitized.
Trails remain open. Practice social distancing when on trails.
Payment is not required for on-street parking or in municipal parking lots until further notice and parking time limits have been relaxed to help those working from home or self-isolating.
Parking enforcement is currently limited to safety-related issues such as fire routes, accessible parking, no parking/stopping areas and blocked areas.
The Church Street Parkade is open to permit holders only.
Residents who would like to dispute a ticket, can schedule their appeal online.
Oakville Transit continues to operate. As of March 23, 2020, transit will operate at a Sunday level of service: Monday to Friday between 7 a.m. and 8 p.m.; Saturday and Sunday 8 a.m. to 8 p.m. This is a temporary measure in effect until April 6.
To exercise safe social distancing between operator and passenger as a precautionary measure against COVID-19, we have added a red line on the floor of our buses and blocked off the seats directly behind the operator. We ask that our customers remain behind the red line. Riders are to board the bus from the rear doors.
For specific schedule details, visit the Oakville Transit website.
Additional cleaning and disinfecting treatment of the Oakville Transit fleet has been completed.
Given the need to reduce public gatherings, and in accordance with the town’s Procedure By-law, the following meetings of Council and Committees would be postponed to their next regularly scheduled meeting dates:
All recreation and culture registered programs, drop-in programs, services, events and rentals are cancelled effective March 13 at 6 p.m. until further notice.
Refunds for cancelled program dates will be automatically issued to all Recreation and Culture programs participants without penalty.
All clients with Recreation and Culture memberships (fitness, seniors services, culture, swim/skate/sport) will receive an extension to their membership for the duration of the closure.
We have proactively suspended all pre-authorized membership payments. Once our facilities reopen, we will adjust the expiry date of your membership for any missed days due to the closure or credit your account if your membership expired during that time. Rest assured, you will not be charged for any days that our fitness centres are closed.
Recreation and Culture facility closures will impact the start date and duration of spring programming. When facilities are reopened, the start date and length of the spring session will be adjusted accordingly. Fees will be prorated to the delayed start date and refunds will be provided. We do not recommend withdrawing at this time, as you may not be able to secure your space in the program again.
All Community Use of School rentals are also cancelled.
Facility rental permits will be amended to reflect the dates affected by the facility closures and credits placed on accounts.
Please contact Facility Booking at 905-815-2000 with any questions about withdrawals, cancellations or refunds.
All performances between March 13 and April 13 are cancelled and the OCPA is closed until further notice. Patrons will be given a full refund for their ticket purchase for all events in that time frame.
Refunds will take 7 to 10 business days to complete and staff may be in touch, if necessary, to complete the refund. If you wish to connect with a Box Office representative, please email email@example.com and staff will reply with 4 business hours between 8:30 a.m. and 4:30 p.m. Monday to Friday.
Rental clients with events scheduled between March 13 and April 13 will also be refunded without penalty.
The Oakville Centre for the Performing Arts is working with agents, artists and rental clients to find new dates if postponements are an option.
Visit the Halton Region website before calling 3-1-1 for information on symptoms, prevention and when to contact Halton Region Public Health.
As always, should you have questions about your family’s health, contact a medical practitioner immediately.
Thank you for helping to keep our community healthy!
The Town of Oakville's health services are provided by Halton Region. Please visit their website for health-related information about COVID-19 (2019 Novel Coronavirus).