Digital Strategy

Engagement with citizens is at the core of the digital strategy and we are committed to engaging community members early and often so that digital services are designed to meet your needs and expectations.

Visit the Online Services page to report a problem, explore a map of current service requests, and link to other town services.

Oakville produces large amounts of data about places, people and events. This information will help us make better, evidence-based decisions to serve the community.

Open data

We are committed to being open, accessible and accountable. We will build on our open data program and continue to share our data to see what’s possible when government and the community collaborate.

We will:

• Develop and implement a data policy outlining what and how much data the town will share, and under what terms and conditions.
• Expand the open data program and examine data creation, publishing and distribution solutions.
• Ensure that agreements with software vendors make it clear that we own any data produced in their systems, and control the terms and conditions over its use.

Becoming the most digitally connected community in the GTA will require strong partnerships with academic and private sector organizations.

We will:

• Develop a framework that recognizes the skills and abilities of prospective partners.
• Examine our procurement processes so that partners can co-invest with greater confidence.
• Take a pilot approach, relying upon evidence to determine which projects to support and expand.

Smart city technologies use sensors to connect things, such as building controls, environmental management, and video monitoring, to the internet. These sensors collect data – everything from wear and tear on an engine, to the temperature of a building, to traffic volume.

Smart technology is changing how municipalities solve urban challenges related to transit, emissions, traffic, energy management, economic development and more.

We will:

• Create pilot projects to test smart technologies.
• Engage partners to find new applications and benefits of smart technologies.
• Encourage new partners to locate to Oakville, attracted by our ‘most connected community’ status, and our smart city initiatives.

Learn more by visiting our Smart Technology in Downtown Oakville page.