As the province plans for recovery, the town is beginning to carefully and responsibly bring back services and reopen some public spaces, programs and services. Provincial emergency orders and the town’s physical distancing by-law remain in effect. We must all continue to follow guidelines from Public Health officials.
The Parks and Open Space department, Harbours section, in its capacity as a harbours operator, has a responsibility to provide products and services to boaters for a fee, as approved annually through the Town’s Rates and Fees book.
This procedure applies to all payments and refunds for harbour products and services within Bronte and Oakville Harbours, operated by the Town of Oakville (town).
The framework for payments with respect to the provision of harbour products and services to customers is as follows:
The Town will not perform the services of launching or hauling out boats until full payment has been received for all services. Boats left in the yard or in the water that have unpaid balances will be held until outstanding balances are paid in full. NSF cheques will be subject to a $40.00 administrative fee and all efforts will be made to collect outstanding balances, including utilizing legal or collection agency services.
Payments will be accepted by cash, cheque, credit card or debit card via mail, phone or visit to the Harbour office.
In the event of extreme financial circumstances, the Manager, Parks Operations, or designate, is authorized to negotiate alternative terms of payment, subject to no financial loss to the Town.
The Harbours Supervisor shall be responsible for the administration of and ensuring compliance with this procedure.
Procedure Number: MS-HAR-001-001
Parent Policy: MS-HAR-001
Section: Municipal Services
Author: Parks & Open Space Department
Effective Date: 2011 May 30
Review by Date: 2021
Last Modified: 2016 Nov 14
MS-HAR-001-002 Harbour Operations - Change or Transfer of Vessel Procedure
Repair and Storage Liens Act