On December 17, 2018, Council approved an amending by-law 2018-051. The changes to the taxicab by-law were to ensure the regulations meet the current needs of residents, business and the taxicab industry. More information can be found on the Taxicab review page.
As of February 1, 2017, Transportation Network Companies (TNCs), like Uber, require a business license to operate in the Town of Oakville. Regulations governing TNCs can be found in Licensing By-law 2016-083. Visit the Transportation Network Company licensing page for more information.
Our taxicab drivers are well trained. They are able to help you with general information about points of interest, shopping areas, major public buildings and hotel/motel locations in Oakville and the nearby area. Licensing By-law amendment 2018-051 provides updated regulations in Schedule 34 relating to taxicabs. The regulations set out in this by-law ensures that you will be taken on the most direct route possible to where you are going in a vehicle that is clean, safe and reliable.
There are 135 taxicabs in Oakville, six wheelchair accessible.
Taxicab rates and tariffs can be submitted to the Municipal Enforcement Department by the taxi broker or independent operator 30 days in advance of the intended effective date of the rates. Submitted rates must remain in effect for a minimum of 90 days before a change can be made. Rates must be advertised to the public of upcoming changes to rates as well as current rates applicable.
Brokers may offer negotiated rates for fare outside of the town with discounted rates with fares booked directly through the broker, or surge pricing based on bookings through a mobile app.
Until the town is notified of a request of rate change and the rates will be carried over from the previous by-law. The following rates were approved by Council through Licensing by-law 2015-075:
If you would like to serve notice of change of tariffs please submit your request along with your rates and fees (tariffs) in person to Municipal Enforcement Services, 1225 Trafalgar Road.
Enforcement staff will no longer conduct mandatory scheduled annual inspections. Inspections may be scheduled during the licence period as requested by Municipal Enforcement Staff.
Any vehicle that travels more than 50, 000 kilometres during a licensing period will require a second Safety Standards Certificate. If your vehicle reaches this mileage please submit your Safety Standards Certificate to Municipal Enforcement Services located at 1225 Trafalgar Road.
Any vehicle may be licensed up to 10 model years of age as calculated from July 31 of the model year.
Find out what steps you need to take by visiting the how to become a taxi driver page.
Licensing By-law 2015-075 Schedule 19 also regulates limousines operated in the town. Find out more by using the online by-laws search tool.
For more information, to submit tariff changes or other required documents or to file a complaint, contact Enforcement Services:
Monday through Friday (excluding holidays)
8:30 a.m. - 4:30 p.m.