Material on this website is available in an alternate format upon request. Please contact ServiceOakville for more information or to make a request. ServiceOakville contact information is listed in the right column of this page.
Current accessibility plans
The town is committed to providing accessible programs and services to help achieve the town’s vision to be the most livable town in Canada. The town’s Multi-Year Accessibility Plan 2012–2017 sets out the steps the town will take to implement the requirements of the AODA's Integrated Accessibility Standards Regulation.
Open the following accessible PDFs to learn more:
Scroll to the bottom of this page for more information about accessible services at the town.
We all need accessibility
People with disabilities represent a major and growing part of our population. Disabilities affect key areas of daily living. About 1.8 million or 15.5 per cent of Ontarians have a disability. In Oakville, that equates to over 27,000 residents. By 2026, as the population ages, it is estimated that 16 per cent of people in Canada will have a disability.
The Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
The AODA became law on June 13, 2005. Under this landmark legislation, the provincial government will develop required standards that will identify, remove and prevent barriers for people with disabilities. The vision of the act is to have an accessible Ontario by 2025.The AODA Accessibility Standards address issues in five key areas:
- Customer Service Standard
- Information and Communication Standard
- Transportation Standard
- Employment Standard
- Built Environment Standard
Town of Oakville Accessibility Advisory Committee
The Accessibility Advisory Committee is a citizen volunteer committee that advises the Mayor and Council on matters related to the identification, removal and prevention of barriers for persons with disabilities. Visit the Accessibility Advisory Committee web page for more information.
More information about accessible services at the town
Accessibility and the town's website
Accessible design guidelines
Annual accessibility plan
Compliance with AODA's Customer Service Standard
Goals and accomplishments
Special needs participation in recreational programs
Bell Relay: 1-800-855-0511
Mail: Town of Oakville
1225 Trafalgar Road
Oakville ON L6H 0H3
Visit these sites for more information:
Access to Travel
Accessibility for Ontarians with Disabilities Act
Canadian Association of the Deaf
Canadian National Institute for the Blind
Ontarians with Disabilities Act
Ontario March of Dimes