Some of our online services require a town account. Having an account is an easy and secure way for you to do more online with us including:

  • track your requests, applications and payments
  • upload documents and images
  • add and review comments about your submission
  • make your visit faster next time! 

How to track your Report a problem requests

  • You can track your requests by signing in to your account at the top of the page and selecting "My Profile" from the drop down menu.
  • Select Report a problem below and sign in to your account to have "My Service Requests" appear on the report a problem page, or to search for your request number in the search bar at the top of the page.