Contact us during Town Hall business hours, Monday to Friday from 8:30 a.m. to 4:30 p.m. (excluding holidays).
Submit and track service requests, report concerns, apply for permits and register for programs using our online services!
- ServiceOakville: 905-845-6601
- Toll free: 1-877-625-8455
- TTY (teletypewriter): 905-338-4200
- Bell Relay: 1-800-855-0511
Visit our accessible service counters inside the main entrance at Oakville Town Hall, located at 1225 Trafalgar Road.
Monday to Friday, 8:30 a.m. to 4:30 p.m. (excluding holidays).
Corporation of the Town of Oakville
1225 Trafalgar Road
Oakville, ON L6H 0H3
Mayor & Council
For contact information for the Mayor or the local and regional Councillors, visit the Mayor & Council page.
Dial 905-845-6601 Monday to Friday 4:30 p.m. to 8:30 a.m. and on weekends for urgent concerns causing an immediate safety risk to citizens such as traffic signal malfunctions, dangerous road conditions and by-law enforcement issues.
For emergency police, fire and ambulance assistance dial 911.
- Labour Relations Update
- Land Acknowledgement
- News & Notices
- Policies & Procedures
Customer Service Standards and Customer Conduct Policy
We are committed to delivering exceptional, equitable and accessible customer service. Staff will provide the best customer service possible and are empowered to make decisions to ensure that each customer experience is meaningful, fair and respectful.
Equally, our customers are responsible for behaving in a respectful manner to promote an environment that can be shared by all.
To learn more, please visit the Customer Service Standards and Customer Conduct Policy page