Inclusion, Diversity, Equity and Accessibility Multi-Year Plan

Our commitment to initiatives that embrace inclusion, diversity, equity and accessibility.

The Town of Oakville is committed to being an inclusive workplace and community where everyone feels they belong. Inclusion, diversity, equity and accessibility not only benefits employees and residents, but the overall success and sustainability of our organization and the community.

We have completed a draft of the multi-year plan (pdf) to support inclusion, diversity, equity and accessibility (IDEA) both within our organization and the community. It is a shared responsibility with goals and actions to further our IDEA efforts and enhance community belonging. The draft multi-year plan was shared with Council at their December 18, 2023 meeting.

Community feedback period has closed

A big thank you to the community for sharing your thoughts on the draft Inclusion, Diversity, Equity and Accessibility Multi-Year Plan (pdf).

Staff will be reviewing the feedback and will be presenting the final plan to Council in the second quarter of 2024. Check back for updates.

  • Work has also begun on the development of the town’s 2024 - 2029 Multi-Year Accessibility Plan. Visit the Accessibility and Inclusion page to learn more. 
  • The multi-year IDEA plan supports the Town of Oakville Council Strategic Plan and 2023-2026 Action Plan. Visit Council’s Strategic Plan page to learn about the actions that will be taken to ensure Oakville is a vibrant and livable community for all.

What we accomplished in 2022

  • The town worked with CCDI Consulting, a leading organization in diversity and inclusion in the workplace, to conduct an assessment of the town’s current state, including gathering workplace demographics, capturing inclusion sentiments in the town’s workforce and community, and undertaking a comprehensive policy review. A summary of these findings (pdf) was shared with Council and staff, including opportunities the town can explore that will lead to a more inclusive workplace and community.
  • The town announced it was developing its first inclusion, diversity, equity and accessibility multi-year plan.

What we accomplished in 2021

  • The town began a partnership with CCDI Consulting to create the Diversity and Inclusion Action Plan outlined in the Inclusion Initiatives Update (item 4) in the January 25, 2021 Council meeting agenda
  • Expanded staff Inclusion Advisory Group
  • Initiated staff-led diversity, equity and inclusion improvements
  • Researched best practices for diversity and inclusion
  • Worked with CCDI Consulting to undertake a policy review to further support inclusion in the workplace and community and conduct an organization-wide maturity evaluation based on Global Diversity and Inclusion Benchmarks
  • Developed a public engagement plan and held discussions with residents, community groups, residents associations and businesses about town programs and services, communications, emerging issues and employment with an inclusion lens.
  • Staff presented the town’s annual accessibility status update to the Accessibility Advisory Committee


Want to know more? We would love to hear from you! Please contact:

Rebecca Brookes
Corporate Strategy Program Advisor
905-845-6601, ext. 3689

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