CAO and Administration

Chief Administrative Officer (CAO)

Jane Clohecy

As head of the Town’s administrative structure, the CAO provides strategic and administrative leadership to advance Council’s strategic plan, policies and directives.

The CAO oversees four commissions: Community Services, Community Development, Corporate Services and Community Infrastructure. The Corporate Strategy and Government Relations department also reports directly to the CAO.

Key responsibilities:

• Leading the organization to deliver Council priorities efficiently and effectively 
• Building and strengthening relationships with community partners and other levels of government
• Advancing excellence in customer experience
• Supporting a dynamic, future ready workforce
• Fostering an inclusive and innovative organizational culture
• Ensuring accountability, transparency, and good governance

Office of the CAO

Provides strategic and administrative leadership that furthers Council’s directives and the delivery of quality services

Working across the organization, the CAO office helps establish and advance corporate priorities and strategic initiatives aligned with Council’s Strategic Plan, the Livable Oakville Official Plan, and annual budget process. 

Through the Corporate Strategy and Government Relations department, the office also leads organizational planning, coordinates intergovernmental relations and advocacy efforts and supports continuous improvement in the delivery of programs and services.

Community Services Commission

Enhance community well-being

The Community Services Commission delivers programs and services that enrich the daily lives of Oakville residents. Its work includes delivering inclusive recreation and cultural programming, maintaining safe and welcoming facilities, parks, and open spaces, fostering learning through library services, and providing fire prevention, education, and emergency response services.

Departments:

• Facility Services
• Fire and Emergency Services
• Oakville Public Library
• Parks and Open Space
• Recreation and Culture

Community Development Commission

Create a safe, thriving and inclusive community

The Community Development Commission helps shape Oakville’s growth and development. It creates the policy and regulatory framework that supports economic investment, ensures safe construction practices, and maintains community standards through education, licensing, and enforcement. It also guides land-use planning and development to help create complete communities that align with the Town’s Official Plan, Council priorities, and provincial requirements.

Departments:

• Building 
• Economic Development 
• Municipal Enforcement Services 
• Planning and Development

Corporate Services Commission

Strengthen, support and protect the organization

The Corporate Services Commission provides the people, processes, and services that enable the Town to operate effectively. It safeguards the Town's legal, financial, technological, and labour obligations, and supports transparent, accessible and accountable municipal government. The commission also helps strengthen public confidence and experience through effective communications and customer experience.

Departments:

• Clerk’s 
• Communications and Customer Experience
• Finance
• Human Resources
• Information Technology Solutions
• Legal

Community Infrastructure Commission

Provide safe and sustainable transportation, stormwater, and natural infrastructure

The Community Infrastructure Commission provides safe and sustainable transportation, stormwater, and natural infrastructure that keeps Oakville moving and supports the Town’s long-term growth. It plans, builds, rehabilitates and maintains critical infrastructure, operates public transit and manages municipal assets to ensure the Town’s critical infrastructure are safe, reliable and resilient.

Departments:

• Asset Management
• Oakville Transit
• Roads and Works Operations
• Transportation and Engineering

Contact the CAO and Commisioners

Contact the CAO and Commissioners through ServiceOakville

service@oakville.ca
905-845-6601