Citizen Surveys

January 12–30, 2015

To ensure we’re meeting your service expectations and to help us set our strategic priorities, we survey a random sample of Oakville residents every two years to find out if we’re hitting our mark.

As part of our 2015 Citizen Survey process, Pollara Strategic Insights will be conducting a 15- to 20-minute phone survey on our behalf from January 12-30, 2015.

Online survey

To complement our phone survey, we also have a short online survey to get your candid feedback about town programs, services and more.

Idea Forum

You can also sign up on our Idea Forum to tell us what you think makes Oakville livable and what we can do to make it better. We encourage you to post your ideas, vote on others and share your favourites on Twitter and Facebook.


Results of the 2015 Citizen Survey will be reported to Council as part of their strategic planning session on February 27, 2015. This presentation and a 2015 Report Card to Citizens will be available on this page.

We look forward to hearing from you Oakville

Previous survey results

2013 Citizen Survey Results (pdf, 636 kB)
2013 Report Card to Citizens (pdf, 564 kB)
2011 Citizen Survey Results (pdf, 2.9 MB)
2011 Report Card to Citizens (pdf, 417 kB)
2009 Citizen Survey Results (pdf, 1.5 MB)
2009 Report Card to Citizens (pdf, 125 kB)
2007 Citizen Survey Results (pdf, 471 kB)
2007 Report Card to Citizens (pdf, 453 kB)
2004 Citizen Survey Results (pdf, 286 kB)
2004 Report Card to Citizens (pdf, 93 kB)
2001 Citizen Survey Results (pdf, 511 kB)
2001 Report Card to Citizens (pdf, 31 kB)

For more information contact Rebecca Brookes at 905-845-6601, ext. 3689.

top of page