Citizen Surveys

To ensure we’re meeting your service expectations, every two years we survey a random sample of Oakville residents to find out if we’re hitting our mark. Pollara Strategic Insights conducted a phone survey on our behalf from February 22 through March 8, 2013.

The 2013 Citizen Survey results are in! According to the results of the survey conducted by Pollara Strategic Insights, 85 per cent of residents believe that Oakville is better than most areas in the Greater Toronto Area (GTA) when it comes to overall livability. The survey also revealed that 87 per cent of residents are happy with their municipal government, showing significant increases in satisfaction levels since 2011.

As part of the citizen survey process, the town opened up the “What makes Oakville livable” Idea Forum to engage residents in discussion, and produced 25 ideas that were presented to Council. The forum will remain open for residents to share their ideas and vote on others. Visit the Idea Forum website to share your ideas.

2013 Citizen Survey

2013 Citizen Survey Results (pdf, 636 kB)
2013 Report Card to Citizens (pdf, 564 kB)

Previous survey results

2011 Citizen Survey Results (pdf, 2.9 MB)
2011 Report Card to Citizens (pdf, 417 kB)
2009 Citizen Survey Results (pdf, 1.5 MB)
2009 Report Card to Citizens (pdf, 125 kB)
2007 Citizen Survey Results (pdf, 471 kB)
2007 Report Card to Citizens (pdf, 453 kB)
2004 Citizen Survey Results (pdf, 286 kB)
2004 Report Card to Citizens (pdf, 93 kB)
2001 Citizen Survey Results (pdf, 511 kB)
2001 Report Card to Citizens (pdf, 31 kB)

For more information contact Rebecca Brookes at 905-845-6601, ext. 3689.

top of page