Frequently Asked Questions
How do I lodge a noise complaint?
To register a complaint with Enforcement Services call us at 905-845-6601 or email email@example.com.
Please be prepared to provide a brief description of your concern including the address you are concerned about, business name (if applicable), and any contact information including your name, address and telephone number or email address.
Can I apply for a noise exemption?
You can request an exemption to the noise by-law by filling out an application form for a noise exemption (pdf, 119 kb) and submitting it to By-law Services.
If you are applying for a noise by-law exemption, you must notify residential properties within 120 metres of the location/event that you are applying for an exemption. A Notice of Noise Exemption template is included with the application form. Your exemption application must be accompanied by a copy of the resident notice with a list of addresses where the notice was sent.
If you are having trouble identifying properties within 120 metres of your event, use Google Maps to help you. You can use the measuring tool (accessed by right clicking on location) included on Google Maps.
What time is construction noise permitted?
Noise from construction is permitted Monday to Saturday from 7 a.m. to 7 p.m. Construction noise is not allowed on Sundays and statutory holidays. For more information visit our Construction Noise page.
Can I play my stereo outside in my yard?
Yes. Stereo/music noise clearly audible from a neighbouring property is not permitted from 5 p.m. to 7 a.m. (9 a.m. on Sundays). At all other times noise exceeding 45 decibels (dBA) measured inside of another home may be a violation of the noise by-law.
My neighbours dog won’t stop barking what can I do?
Persistent noise from a barking dog is prohibited at all times. Please see our Nuisance Noise page for more information.
Contact Enforcement Services
For more information, or to file a noise or nuisance complaint, contact Enforcement Services:
Monday through Friday (excluding holidays)
8:30 a.m. - 4:30 p.m.
Halton Regional Police
Disturbances resulting from fighting, screaming, shouting, swearing, singing, loud parties and use of rude language should be directed to Halton Regional Police Services at 905-825-4747.