Enforcement Services

The town’s Enforcement Services division is committed to fostering a safe, welcoming and pleasant community for residents and visitors.

By-law enforcement officers work in the community to educate the public about Oakville by-laws, respond to complaints in a timely manner and conduct investigations related to by-law offences, and issue warnings and penalties for by-law violations when needed.

Enforcement Services staff are also a valuable resource for residents and the community. You can call and speak with someone if you have questions or concerns about town by-laws or other enforcement issues.

Request Enforcement

Contact us by calling 905-845-6601 (Monday to Friday, 8:30 a.m. to 4:30 p.m., excluding holidays) or emailing service@oakville.ca.

Need to report something outside of regular business hours? Visit our After Hours Services page.

Pay a ticket

Pay a ticket

Pay a ticket

Learn more

Proposed new by-laws and licensing requirements:

Upcoming lottery-taxi owner license draw date

Thursday, September 12 at 11 a.m.
Town Hall, 1225 Trafalgar Rd.
Council Chamber

Total plates to be drawn will be 27 being made up of 24 taxicab plates and three (3) accessible plates.

Applications will be accepted between August 6 at 8:30 a.m. to August 30 at 4:30 p.m. at the front counter of Municipal Enforcement.

For more information please visit the Taxi and Limo page.

Proposed vacant property licensing

A staff report and proposed by-law was presented to Planning and Development Council on June 10. Council recommended staff perform further public consultation and present a new proposed by-law in September. For more information on the Council decision please review the meeting agenda and minutes.

Public consultation

An open house was held on Wednesday, July 31 where staff shared with residents the various aspects of the proposed vacant property licensing by-law. Some highlights of the proposed by-law are:

  • vacant properties will be required to register with the town
  • a property must be vacant more than 90 days before being classified as a vacant property
  • property owners will be required to provide a property maintenance contact who can respond to issues with the property along with insurance documentation
  • order fees issued under Property Standards by-law and Lot Maintenance by-law will be set at escalating fees based on second and subsequent orders issued to a property
  • Administrative Penalties will be set at escalating fines based on second and subsequent fines issued

Why a Maintenance of Vacant Properties By-law?

Vacant and unoccupied buildings that are not maintained can become infested with pests, attract trespassers, and have negative impacts on property values. Through the town’s Property Standards By-law and Lot Maintenance By-law  some of the issues that vacant properties present can be addressed and for those properties where repeated enforcement is required, there will be escalating penalties and fees charged.

Find information related to the most frequently requested by-laws, including links to access the pdf version of a by-law and its amendments, visit the Frequently Requested By-laws page.

Animal control

Animal control

Business licensing

Business licensing

By-law Enforcement

By-law Enforcement

Noise

Noise

Parking

Parking

Sign Permits

Sign Permits

How do I lodge a by-law complaint?

To register a complaint with enforcement services call us at 905-845-6601 or email service@oakville.ca.

Please be prepared to provide a brief description of your concern including the address you are concerned about, business name (if applicable), and any contact information including your name, address and telephone number or email address.

Need to report something outside of regular business hours? Visit our After Hours Services page to find out how to connect with us.

Where can I find information on cannabis legalization?

You can visit our Cannabis website for helpful links and information.

What temperature does my landlord have to maintain my apartment at?

The town’s property standards by-law requires landlords to have heating facilities capable of maintaining a temperature of 22 degrees Celsius.

How long can my neighbours grass be?

The town’s property standards by-law requires all property owners to maintain their properties so they are kept neat and tidy, free of garbage and not allow grass to become overgrown and unsightly. Grass and weeds cannot exceed 20.33 centimetres (8 inches) in height. These rules apply to both owned and rented dwellings.

Are there regulations for building a fence in Oakville?

Yes. All fences must comply with the specifications outlined in Fence By-law 2002-034. Please visit the Home and Property Projects - Fences and Gates page for more information.

How do I get a noise exemption permit?

Noise exemption permits can be obtained from the Clerk’s department. Your application form should be completed and returned to the Clerk’s department at least 30 days before the scheduled event or activity takes place. Visit the Noise by-law page for more details.

Can my renovation contractor put a sign up?

The sign by-law permits one sign with a maximum size of 0.37 square metres (4 feet 2 inches) and can only be displayed during the time period that work is happening or for a total of 14 consecutive days (whichever is less).

I want a sign for my business. Do I need a permit?

Most signs in Oakville require a permit to ensure safety and compliance with the sign by-law. If you want a portable (mobile) sign or a permanent (fixed) sign, visit the sign page.

I rent a room from my landlord with two other people. Should the rental accommodations be licensed?

The town’s licensing by-law identifies lodging house licensing requirements.

Are driving schools allowed to teach students on my street?

The Town of Oakville Licensing By-law 2015-075 prohibits driving school instruction in the DriveTest examination areas, review the Driving school training on Oakville roads – Information for residents guide (pdf) for more details.

Contact Enforcement Services

For more information, or to file a complaint, contact Enforcement Services:

Monday through Friday (excluding holidays)
8:30 a.m. - 4:30 p.m.
service@oakville.ca
905-845-6601