Enforcement Services

The town’s Enforcement Services division is committed to fostering a safe, welcoming and pleasant community for residents and visitors. By-law enforcement officers work in the community to educate the public about Oakville by-laws, respond to complaints in a timely manner and conduct investigations related to by-law offences, and issue warnings and penalties for by-law violations when needed.

Enforcement Services staff are also a valuable resource for residents and the community. You can call and speak with someone if you have questions or concerns about town by-laws or other enforcement issues.

Upcoming changes:

Arborist licensing

If you are an arborist or own a tree or arboricultural company you will be required to obtain a licence for 2018 for any work in Oakville.  For more information please visit the Arborist Licensing By-law page.

Short-term accommodation licensing

We have been reviewing short-term accommodation licensing in Oakville resulting in a regulatory framework that was presented to Council on September 18, 2017.

Please visit our Short-term Accommodation By-law page to find out more information.

Residential rental by-law review

Please visit our Residential Rental By-law page to find out more about this proposed by-law that was presented to Council on November 6, 2017.

Frequently requested by-laws

Find information related to the most frequently requested by-laws, including links to access the pdf version of a by-law and its amendments, visit the Frequently Requested By-laws page.

Animal control

Animal control

Business licence applications

Business licence applications

By-law enforcement

By-law enforcement





Frequently Asked Questions about by-law services

How do I lodge a by-law complaint?

To register a complaint with enforcement services call us at 905-845-6601 or email serviceoakville@oakville.ca.

Please be prepared to provide a brief description of your concern including the address you are concerned about, business name (if applicable), and any contact information including your name, address and telephone number or email address.

What temperature does my landlord have to maintain my apartment at?

The town’s property standards by-law requires landlords to have heating facilities capable of maintaining a temperature of 22 degrees Celsius.

How long can my neighbours grass be?

The town’s property standards by-law requires all property owners to maintain their properties so they are kept neat and tidy, free of garbage and not allow grass to become overgrown and unsightly. Grass and weeds cannot exceed 20.33 centimetres (8 inches) in height. These rules apply to both owned and rented dwellings.

Are there regulations for building a fence in Oakville?

Yes. All fences must comply with the specifications outlined in Fence By-law 2002-034. Please visit the Home and Property Projects - Fences and Gates page for more information.

How do I get a noise exemption permit?

Noise exemption permits can be obtained from the Clerk’s department. Your application form should be completed and returned to the Clerk’s department at least 30 days before the scheduled event or activity takes place. Visit the Noise by-law page for more details.

Can my renovation contractor put a sign up?

The sign by-law permits one sign with a maximum size of 0.37 square metres (4 feet 2 inches) and can only be displayed during the time period that work is happening or for a total of 14 consecutive days (whichever is less).

I want a sign for my business. Do I need a permit?

Most signs in Oakville require a permit to ensure safety and compliance with the sign by-law. If you want a portable (mobile) sign or a permanent (fixed) sign, visit the sign page.

I rent a room from my landlord with two other people. Should the rental accommodations be licensed?

The town’s licensing by-law identifies lodging house licensing requirements.

Are driving schools allowed to teach students on my street?

The Town of Oakville Licensing By-law 2015-075 prohibits driving school instruction in the DriveTest examination areas, review the Driving school training on Oakville roads – Information for residents guide (pdf) for more details.

Contact Enforcement Services

For more information, or to file a complaint, contact Enforcement Services:

Monday through Friday (excluding holidays)
8:30 a.m. - 4:30 p.m.