Accountable Government

Providing accountable government for excellence in service delivery and responsible management of resources.

Strategic objectives and action plan

We will support data-driven innovation and continually improve service delivery by:

Exploring solutions, including digital services, that increase efficiency and scalability of services
Implementing diversity, equity, and inclusion initiatives across all service delivery areas
Developing mechanisms to ensure a continual improvement of organizational performance and service delivery

Ensure that continuous improvement in service delivery occurs through the following:

We will ensure responsible budgeting and sound long-term financial planning by:

Identifying and implementing new non-tax revenue generation tools to manage costs of growth-related infrastructure
Prioritizing infrastructure needs and investments to ensure service levels of Asset Management Program reflect financial capabilities
Securing provincial and federal funding for infrastructure needs
Advocating for provincial action on town priorities, including attainable housing, public transportation infrastructure, and the electricity grid, and that growth continues to pay for growth

Embed financial sustainability in annual budgets and long-term forecasts through the following:

Leveraging all available funding sources (e.g., growth, grants, user fees)
Considering debt financing options/limits, town reserve funds and resident affordability
Advocating with provincial and federal governments for sustainable and stable financial support
Standardizing tools and processes to reduce costs

We will develop a diverse, talented, engaged and appropriately resourced municipal workforce by:

Building skills and experience in areas of strategic importance
Recruiting, retaining, and training staff that is reflective of the community to maintain municipal service delivery standards
Developing succession plans for municipal leadership

Ensure staff are developed and supported through the following: