• 1225 Trafalgar Road, Oakville
  • 905-845-6601
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Accessibility and Inclusion

Oakville welcomes people of all abilities. We're committed to providing accessible programs, services and facilities to help achieve our vision to be the most livable town in Canada.

Accessibility Advisory Committee

The Accessibility Advisory Committee (AAC) is a legislated resident volunteer committee that advises Town Council on accessibility initiatives to address requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

The goal of the AODA is to identify, prevent and remove barriers to make Ontario accessible by 2025. We work with the AAC to promote awareness and celebrate inclusion.

The committee meets quarterly, on the second Thursday of each month at 4 p.m. Membership is appointed by Council and is made up of six residents and one member of Council. The AODA states that the majority of members must be persons with disabilities.

  • Accessibility Advisory Committee's Terms of Reference (pdf)
  • Goals and accomplishments
  • Agendas and minutes
  • Accessibility in Oakville brochure (pdf)

Interesting in applying to serve on the town's Accessibility Advisory Committee? Find more details about the application process on the town's Boards and Committees page.

Inclusion, Diversity, Equity and Accessibility Multi-year Plan

Visit our Inclusion, Diversity, Equity, and Accessibility Multi-year Plan page to learn more about how we will champion inclusion by using opportunities and engagement to support a workplace and community where all feel respected and welcome. 

Programs and services

  • Accessibility map
  • Accessible parking permits (ServiceOntario)
  • Employment opportunities
  • Oakville Transit
  • Recreation programs
  • Town services

Reports, plans and policies

 Accessibility and inclusion resources

  • Oakville's Inclusion Lens Guide (pdf)
  • If Oakville was a village of 100 people — celebrating our diversity (pdf)

Accessibility and inclusion plans

  • Multi-Year Accessibility Plan 2018-2023 (pdf)
  • 2021 Accessibility Annual Status Update (pdf)
  • 2020 Accessibility Annual Status Update (pdf)
  • 2019 Accessibility Annual Status Update (pdf)

Policies and procedures

  • Accessibility policy and related procedures

Provincial compliance reports

  • 2021 Town of Oakville provincial accessibility compliance report (pdf)
  • 2019 Town of Oakville provincial accessibility compliance report (pdf)

Transit accessibility plans

  • 2022 Oakville Transit Annual Accessibility Plan (pdf)
  • 2021 Oakville Transit Annual Accessibility Plan (pdf)
  • 2020 Oakville Transit Annual Accessibility Plan (pdf)

Universal design standards

The Oakville Universal Design Standards (OUDS) was created to help staff build this commitment and provide an innovative and detailed approach for the design of barrier free and accessible facilities.

A made-for-Oakville standard, it replaces the town’s previous Oakville Universal Design Standard (version 1.0 and 2.0) with a new and updated OUDS Version 2.1. This edition of the standard has been updated for the Ontario Building Code 2020 changes and administration.

The OUDS is aligned with our Multi-Year Accessibility Plan for the Design of Public Spaces and Procurement Policy By-law. When procuring or acquiring goods, services or facilities, accessible design, criteria and features will be considered in addition to all other legislation and applicable code.

Accessibility for Ontarians with Disabilities Act (AODA), 2005, Ontario Regulation 191/11 Integrated Accessibility Standards, Part IV.1 Design of Public Spaces Standards (DOPS) and Ontario Building Code (OBC) regulates the minimum accessibility features within building and on a site. The OUDS often go above the minimum requirements of the OBC and the AODA DOPS creating town facilities which are inclusive and user-friendly for residents and visitors of all abilities. This procedure reflects the requirements of the OUDS, where applicable. 

Please review the Oakville Universal Design Standards Version 2.1 (pdf).

Material on this website is available in an alternate format upon request. Please contact ServiceOakville for more information or to make a request. Visit the contact us page for ServiceOakville contact information.
 

How to find us

  • Contact us
  • 1225 Trafalgar Road, Oakville, Ontario
  • 905-845-6601

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