Stormwater Fee Review

If you think your stormwater fee has been calculated using incorrect information, you can request a review.

What you can request a review for

You can ask for a review if you believe your property details are incorrect, such as:

• The property category (for example, Residential vs. Non-Residential)
• The property type (for example, detached home, townhouse or condo)
• A tier or classification used to calculate your fee
• Exemption eligibility
• Other property or assessment information used by the Town

We will review your request using the most current information available to the Town of Oakville.

What is not reviewed

A review does not consider features or conditions on your property, including:

• Soil type or green space
• The amount of hard surface (such as driveways or patios)
• Proximity to creeks, rivers or drainage features
• Private measures like rain barrels or downspout disconnection
• General concerns or disagreement with the stormwater fee program

How to request a review

To submit a request, you’ll need to:

• Provide your property details, including your address and property assessment roll number (found on your property tax bill).
• Include your contact information
• Explain why you believe your fee is incorrect

Complete the form below to get started.

What happens next

• Your request will be reviewed by Town staff
• We may contact you if more information is needed
• You will receive a response once the review is complete (approximately 30 days)
• If applicable, any changes will be applied to your account and you will be notified 

Please note: Site visits are not part of the review process.