Community Satisfaction Survey
Measuring satisfaction with the government of the Town of Oakville.
2026 Community Satisfaction Survey
We want to hear from you, Oakville!
Share your opinions on whether the Town is meeting your expectations when it comes to programs and services and help identify and prioritize areas to strengthen Town programs and services.
Complete the Community Satisfaction Survey, available now until February 24, 2026. This online survey is open to everyone in the community.
Starting Monday, February 2, 2026, and over the next few weeks, residents who are 18 years or older may be contacted by a Forum Research telephone interviewer at random on behalf of the Town. The telephone survey will take about 15 minutes to complete and will be strictly confidential, anonymous, and voluntary.
Results of the 2026 Community Satisfaction Survey and a Report Card will be shared with Council in spring 2026 and available on the Town’s website.
Background
- The Town of Oakville has partnered with Forum Research to conduct a telephone and online survey in February 2024 between February 2, 2026 and February 24, 2026.
- Every two years, the Town of Oakville conducts a survey to gather information on residents’ overall satisfaction with town programs and services, identify emerging issues important to the community and to help guide strategic priorities and ensure continuous improvement in the town’s service delivery.
- The survey was last conducted in 2024.
Past survey results
- Mayoral Decisions
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- Accountability & Transparency
- Building Records, Statistics & Reports
- Ethics & Efficiency Hotline
- Compliance Requests
- Council Outreach & Development Expenses
- Declarations of Pecuniary Interest
- Freedom of Information
- Integrity Commissioner
- Office of the Ombudsman
- Open Data
- Provincial Offences Act Disclosure Requests