Community Satisfaction Survey

Measuring satisfaction with the government of the Town of Oakville.

2026 Community Satisfaction Survey

Thanks for participating, Oakville!

Thank you to everyone who participated and for sharing your opinions on whether the Town is meeting your expectations when it comes to programs and services and helping identify and prioritize areas to strengthen Town programs and services.

Results of the 2026 Community Satisfaction Survey were presented at the April 27, 2026 Town Council meeting,

Oakville is continuing to perform well:

  • 90 per cent of residents are satisfied with Town services
  • 82 per cent of residents feel positive about the government of the Town of Oakville
  • 81 per cent of residents say they receive good value for their tax dollars 
  • 4 out of 5 residents think that Oakville is more livable compared to the rest of the GTA

The full 2026 Community Satisfaction Survey Quantitative Report and 2026 Community Satisfaction Survey Report Card (pdf) are available now. 

Background

  • The Town of Oakville has partnered with Forum Research to conduct a telephone and online survey in February 2024 between February 2, 2026 and February 24, 2026. 
  • Every two years, the Town of Oakville conducts a survey to gather information on residents’ overall satisfaction with town programs and services, identify emerging issues important to the community and to help guide strategic priorities and ensure continuous improvement in the town’s service delivery.
  • The survey was last conducted in 2024.

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