2024 Annual Report Strategic Priorities

Adopting a Housing Strategy and Action Plan

In December 2024, Council approved a Housing Strategy and Action Plan (HSAP) designed to support the town’s housing needs, improve affordability and enhance housing choice. 

The HSAP outlines nearly 70 actions to improve Oakville’s housing landscape, including by offering a range of housing types and sizes, increasing the number of homes to be built, streamlining approvals, collaborating with partners, and developing complete communities with all the services people need. 

Supporting housing development

In recognition of Oakville facilitating 1,941 new housing units and achieving 80 per cent of its 2023 target, the town received $7.1 million from the Government of Ontario’s Building Faster Fund. This funding supports housing-related core infrastructure and community growth as part of the province’s broader goal to build 1.5 million homes by 2031, which includes a target of 33,000 new homes in Oakville.

To further support and track housing development, in 2024 the town also launched a new Oakville Data Hub to share more about its performance and future growth planning, established the town’s first Housing Secretariat Office to advance its Housing Strategy and Action Plan, developed new guidelines to protect the town’s limited rental housing, and initiated a Housing Needs Assessment (HNA) study to identify needs and address gaps.

Updating our Five-Year Economic Development Plan

In 2024 the town began preparing to update its five-year Economic Development Plan, which will focus on developing Oakville’s competitive position; raising its profile locally, nationally, and internationally; and supporting existing businesses while growing a culture of innovation.

As part of this work, residents were invited to comment on four proposed strategic directions aimed at fostering a resilient and thriving local economy: Support and Grow the Local Economy, Improve Investment Readiness, Attract New Investment and Jobs, and Develop a Plan for Small Businesses. This essential feedback will be reviewed and incorporated into the final plan, for Council approval in spring 2025.

Supporting local businesses with patio dining program

After years of permitting patio and bistro dining on a case-by-case basis, in May 2024 the town launched a permanent Seasonal Commercial Patio Program. Designed to support businesses while adding to Oakville’s vibrancy, the program now allows permitted patios and outdoor merchandising displays annually from May to November. To enhance the experience for both diners and drivers, additional signage and road safety measures are implemented near patio areas during the program season.

Advancing thoughtful growth in Midtown

Resident consultation on plans for the development of the 103-hectare area surrounding the Oakville GO Station continued throughout 2024. As a result of this engagement, the town prepared a recommended Official Plan Amendment (OPA) for Midtown Oakville, which was adopted by Council in early 2025 and incorporates modifications based on further insights from the community.

This updated plan continues to prioritize parks and open space while strengthening connectivity across Oakville through enhanced pedestrian, cycling, and transit infrastructure. It also addresses community amenities, a broad mix of land use, and options for diverse and affordable housing, while being responsive to the town’s current and future social, economic, and environmental needs.

Midtown’s role as a central mobility hub is especially significant given our town’s standing as the second largest corridor for GO Transit in the province; Oakville is home to the busiest station in the network outside of Union Station. With expanded GO Transit service on the Lakeshore West line launched in April 2024, Midtown Oakville is uniquely positioned as a vital link in a regional network connecting people to jobs, education, and opportunities across our community and beyond.

Shaping the Uptown Core

As Oakville’s Uptown Core is one of the primary growth areas to accommodate a significant share of the projected population and employment growth, the town is reviewing its official plan designations and policies for the area.

In December 2024, the town hosted two opportunities for residents to share input that will help shape the future of the area. While much of the Uptown Core has been built out, several key opportunities remain to shape the area and guide decisions around land use, mobility, parks, public spaces, and other elements of community design. 

Planning for our growing future

The town has been reviewing and updating key plans, programs, and initiatives to help ensure Oakville’s growing population continues to be supported with essential services and infrastructure.

 Those approved by Council in 2024 include the following: 

• Oakville Transit’s Five-Year Business Plan, which sets out direction to support growth and enhance transit service to meet the needs of the community
• a Multi-Year Accessibility Plan created with public input and designed to support the town’s Inclusion, Diversity, Equity and Accessibility Multi-Year Plan
• a new Fire Master Plan, which will guide the delivery of fire and emergency response services as the community grows and expands over the next decade 
• a new Parks, Recreation and Library Master Plan (pdf) developed to enhance community wellbeing, improve quality of life and support a vibrant, sustainable economy
• an updated Parks Plan 2031 and Parkland Dedication By-law that will guide efforts to create vibrant greenspaces and urban parks while acquiring land for future parks across Oakville
• permanent adoption of the Bronte Village Commercial Parking Program that has effectively managed parking supply in Bronte Village on a cost recovery basis since 2019

Imagining a more connected Oakville

Oakville is taking strides toward a more walkable, bicycle friendly, and transit-oriented future with its Transportation Master Plan (TMP). This long-term blueprint aims to enhance mobility for all road users by balancing sustainable travel options with strategic roadway improvements.

In 2024, the town engaged residents through two public information sessions, gathering valuable feedback to shape preferred solutions that improve travel within neighbourhoods and across the town. A third engagement session in November allowed community members to review proposed options, ensuring the plan reflects the evolving needs of Oakville’s growing population.

The TMP update will establish policies, programs, and infrastructure improvements that support a vibrant and livable Oakville. A final public session in early 2025 will present the completed plan and next steps for implementation.

Strengthening infrastructure: Asset Management Plan approved

In 2024, Oakville reached a key milestone with Council’s approval of the Corporate Asset Management Plan (CAMP) – Part B, building on Part A approved in 2022. An asset management plan is a strategic document that outlines how town-owned infrastructure such as parks, facilities, vehicles, and equipment, will be maintained to ensure long-term performance. It includes asset condition, service levels, lifecycle activities, and financing strategies.

The updated CAMP also addresses risk, climate change, and performance measures. It meets all provincial requirements under Ontario Regulation 588/17 and forms the foundation of Oakville’s operating budget and long-term capital forecast.

Improving accessibility for all

Three more town facilities received a prestigious Rick Hansen Foundation Accessibility Certification (RHFAC) in 2024. The Sixteen Mile Community Centre and Library achieved RHFAC Gold, making it one of more than 100 sites in Canada and among the few pre-construction projects to earn this distinction. Trafalgar Park Community Centre and Queen Elizabeth Park Community and Cultural Centre also received certifications in 2024, recognizing their commitment to meaningful accessibility for individuals with diverse mobility, vision, and hearing needs.

Supporting more residents with expanded snow clearing

In an effort to help ensure safety, enhance quality of life and support as many residents as possible, in 2024, the town expanded the availability of its Driveway Windrow Snow Clearing program to individuals regardless of physical ability, medical condition or age.  

Refining streetscape concepts for Bronte and Kerr Villages

In September and October, Oakville residents and businesses had the opportunity to shape the future of Bronte and Kerr Villages by reviewing and refining emerging streetscape concept plans. Building on earlier community feedback, this second phase of public consultation brought the town one step closer to creating more vibrant and welcoming public spaces.

Whether attending for the first time or continuing the discussion, participants shared valuable insights that will help guide the next steps in the planning process.

Celebrating youth changemakers

On May 4, 2024, we celebrated the achievements of our young leaders at the first-ever Oakville Youth Awards, hosted in partnership with the Oakville Youth Action Committee. Eight outstanding youth selected from 186 nominations were recognized for their leadership, arts, sports, and volunteerism contributions at a ceremony during National Youth Week. 

The celebration also featured the unveiling of the Youth Mural Project, where 12 young artists collaborated on "A Trip Through Town," a vibrant indoor public art piece at the Queen Elizabeth Park Community and Cultural Centre Youth Centre. 

Showcasing Oakville’s arts and culture

Oakville again ranked as the top overall participating community in Canada and the top mid-sized city for the third consecutive year during its 2024 Culture Days celebration. More than 280 events, including exhibitions, workshops, and performances, showcased local talent across various venues from September 20 to October 13. 

Celebrating community spirit

The town celebrated community champions through its 22nd annual Community Spirit Awards, with 42 nominees across six award categories:  Arts, Culture & Heritage; Climate Action; Good Neighbour; Inclusion, Diversity, Equity & Accessibility; Inspiration; and Leadership & Innovation. The awards celebrate individuals, organizations, businesses and community groups making a difference in Oakville through volunteer efforts or acts of kindness that make our town an even better place to live, work and play. 

Cultivating connection at local celebrations

Oakville’s strong sense of community was on full display in 2024 with a full calendar of events. The first half of the year saw residents enjoying more than 130 free Family Day activities, Canada Day fireworks at Bronte Park, Movies Under the Stars and activities marking National Youth Week, Seniors Month, Pride Month, and other notable dates. With the cooler weather came the Oakville Pumpkin Parade, Remembrance Day parade, Holiday Tree Lighting and Santa Claus Parade, as well as Holiday Lights by the Lake at Coronation Park and the accompanying drive-thru toy drive.  

Enhancing play at Coronation Park

In fall 2024, the town invited residents to share their thoughts on improving the children’s playground at Coronation Park. As one of Oakville’s premier waterfront parks, Coronation Park serves both the local community and visitors from across the region and offers a range of amenities, including a splash pad, bandshell, volleyball courts, and picnic areas.

The survey aimed to ensure that future playground upgrades reflect the needs and preferences of park users and further create an engaging, accessible play space for children. The feedback received will shape future improvements, helping ensure this signature green space continues to be a vibrant family destination for years to come.

Creating a more inclusive Oakville

In April 2024, Council unanimously approved an Inclusion, Diversity, Equity, and Accessibility (IDEA) Multi-Year Plan (pdf), which outlines the actions the town will pursue over the next five years to create a more inclusive workplace and community. It focuses on four key goals: integrating IDEA into all operations, fostering a diverse and respectful work environment, ensuring inclusive community services, and tracking progress for long-term sustainability. 

Reflecting on Indigenous history

In acknowledgement of National Indigenous History Month, Oakville encouraged residents to learn about the town’s Indigenous history, treaties, and culture through educational initiatives and community activities. Residents explored The Debwewin Project, reflected at the orange crosswalk honouring residential school survivors, walked the Moccasin Trails, visited Tannery Park’s outdoor classroom and attended an online genealogy session with Oakville Public Library and Archives Canada. On September 30, the town also marked the National Day for Truth and Reconciliation and Orange Shirt Day by offering numerous additional ways to reflect, learn and participate in activities and events across the town.

Honouring Oakville’s Black history

In August 2024, the Town of Oakville and the Canadian Caribbean Association of Halton hosted the annual Emancipation Day Picnic at the Oakville Museum at Erchless Estate, featuring live music, family activities, and a free, chef-prepared Caribbean meal. Residents also explored Oakville’s Black history through museum exhibits, guided tours, and storytelling. Additional celebrations included a dedication plaque unveiling and historical tours of Bronte Harbour and Kerr Village.

Showcasing diversity through public art

In October 2024 Oakville unveiled a new mural at Glen Abbey Community Centre, created in partnership with STEPS Public Art to celebrate community and diversity. Designed by local artist Julia YH, the nature-inspired artwork incorporated input from residents and reflects a blend of mythology, nature, and human experience. Julia, a Chinese-Canadian artist, was selected through the CreateSpace Public Art Residency, a national public art program that supports emerging racialized artists.

Moving forward with Shipyard Park Redevelopment

In December 2024, the Town of Oakville hosted a drop-in open house at the Oakville Yacht Squadron to share plans for the final phase of the Oakville Harbour West Shore Rehabilitation Project.

The final phase focuses on enhancements to Shipyard Park, including upgrades to parking facilities, trails, and landscaping, as well as a new feature highlighting the Underground Railroad and Oakville’s historical connections.

Community members had the opportunity to speak with Parks and Open Space staff and project consultants, ask questions, and provide feedback. Those unable to attend in person were encouraged to review a recorded presentation and share their thoughts online. Construction for this phase is expected to begin in fall 2025 and continue into 2026.

Expanding Ride On-Demand convenience

Following a successful pilot program, in June 2024 Oakville Transit made its Ride On-Demand program permanent in southeast Oakville and north Oakville and expanded it to serve more customers adding two additional zones; one in Falgarwood and the other in Palermo West/Bronte Creek. Riders can now book fully accessible trips within designated zones using the Oakville Transit On-Demand mobile app launched in April 2024. The app offers one-tap booking, seat reservations, and live updates; customers without smartphones can book via a web portal or by phone.

Improving transit frequency and routes

In an ongoing effort to best meet the community’s needs, in 2024 Oakville Transit made modifications and improvements to both service frequency and routes. Enhancements included the introduction of Route 37 Glenorchy, a new fixed route to serve neighbourhoods in north Oakville, and increased service frequency to nearby Route 5 to support improved rider flow. 

Planning for a greener future

The Town of Oakville continues to lead in climate action through its work to reduce greenhouse gas emissions, protect the community and town assets against extreme weather events, and plan for a greener future. 

On October 21, 2024, town staff presented to Council a 2024 Climate Emergency Declaration Progress Report detailing Oakville’s progress on climate action initiatives throughout the year. 

Key highlights included:

• introducing electric buses into Oakville Transit's fleet and electric ice resurfacers at town arenas;
• achieving Leadership in Energy and Environmental Design (LEED) Gold Certification at the Oakville Trafalgar Community Centre;
• completing a district energy feasibility study for the Hospital District, to consider innovative and sustainable ways of heating/cooling buildings;
• improving town alignment with the Task Force on Climate-Related Financial Disclosures (TCFD) framework by 15 per cent;
• simplifying zoning rules for rooftop solar panels and permit fees for green installations; and
• increasing community education, promotion and outreach related to the town’s climate action initiatives, including the ‘Choose Electric Yard Tools’ over gas-powered alternatives campaign, and the launch of the interactive Climate Action Initiatives Map and Climate Action House.

Moving forward, staff will continue to provide annual updates on the progress of town climate initiatives in support of Council’s net zero carbon target by 2050 for all Oakville facilities and services.

Achieving green excellence with LEED Gold Certification

In 2024, the Oakville Trafalgar Community Centre achieved Leadership in Energy and Environmental Design (LEED) Gold certification for its exceptional environmental design. Recognized for its energy-efficient features, sustainable site development, and green innovations — including 1,300 solar panels, geo-thermal field for the heating and cooling of the facility, rainwater management system, stainless steel pool made from 100 per cent recycled stainless steel, and electric vehicle charging stations — the Centre is a standout example of eco-friendly architecture. These efforts support the town’s climate change goals and its ongoing commitment to fostering a sustainable and livable community.

Safeguarding our tree canopy

At their March 25, 2024, meeting, Council approved a new procedure under the town’s Private Tree Protection By-law that outlines key steps for assessing applications for private tree removal. The procedure aims to reinforce guidelines for conserving trees on private property, reduce unwarranted removal of healthy trees, and enhance and protect Oakville’s tree canopy as a vital part of its urban environment.

Maintaining affordable taxes

Council approved the 2025 Budget with a commitment to maintaining the lowest property tax increase among neighbouring municipalities at 4.91 per cent, while sustaining key investments in services, infrastructure, and amenities.

The approved 2025 Budget provides funding for essential services such as transit, fire protection, libraries, parks, and recreation, while also ensuring resources to support growth, infrastructure renewal, and the town’s strategic priorities. Its emphasis on affordability paired with sustainable excellence positions the town well for continued success as a vibrant, liveable community.

Launching an innovative self-serve tax portal

In 2024, the town prepared to launch a new online Property Tax Portal that will simplify e-billing registration and provide residents with easy, anytime access to their property tax information. Launched in early 2025, the streamlined tax system offers residents a convenient, enhanced user experience and the ability to update account details at their convenience. 

Building a better Oakville through resident feedback

Oakville’s 2024 Community Satisfaction Survey results show strong approval for the town’s programs and services, with 89 per cent of residents satisfied overall. Additionally, 92 per cent of residents reported a positive customer service experience, and 80 per cent feel Oakville is a better place to live than most areas in the Greater Toronto Area. 

Although these results reflect strong satisfaction, going forward the town remains focused on continuous improvement and seeking new ways to serve its residents even better.

Strengthening community engagement

As part of a commitment to meet our community’s evolving needs, in March 2024 the town invited feedback on how to best connect with residents and solicit their thoughts and ideas. Input gathered through an online survey and four community drop-in events was used to update the town’s Public Notice and Engagement Policy and Public Engagement Procedure, two essential tools for ensuring the town remains responsive and inclusive in its approach to public engagement.

Exploring a Sustainable Stormwater Funding model

Following extensive community input in 2024, Town Council has directed staff to proceed with further public engagement on a proposed Stormwater Funding Fee structure. Community feedback is an important step in the exploration of options to fund the maintenance and repair of aging stormwater infrastructure, as well as adapt to the impacts of climate change.

To date, public feedback has shown strong support for a stormwater fee structure that shifts the costs away from property taxes and more equitably distributes them based on the amount of runoff each property contributes to the system. Public consultation on this proposed option continues in early 2025.

Enhancing decision making with Oakville Data Hub  

The town took a significant step forward in creating a centralized online location reporting on key metrics about the town’s performance and future growth planning. The new Oakville Data Hub features the Council Strategic Plan Dashboard, Planning and Development Hub, Housing Pledge Dashboard, maps and data visualizations, and demographic data. This brings multiple data sets together that can be accessed, downloaded and customized in a user-friendly way. Many of the new dashboards within the hub include automated, daily updates, ensuring that Council, staff and the community have the most relevant information available, empowering them to make well-informed decisions in a timely manner.