Contact Us
We have many ways for you to contact the customer service experts at ServiceOakville. We're here to help!
ServiceOakville
Contact us during Town Hall business hours, Monday to Friday from 8:30 a.m. to 4:30 p.m. (excluding holidays).
Online service
Submit and track service requests, report concerns, apply for permits and register for programs using our online services!
Phone
Dial 905-845-6601 during our regular business hours, Monday to Friday, 8:30 a.m. to 4:30 p.m. (excluding holidays)
For urgent matters affecting public safety after hours or on weekends, call 905-845-6601 and press 1 for immediate assistance.
Our phone lines are open 24/7 to ensure your urgent concerns such as traffic signals not working or debris on the road are promptly addressed.
For emergency police, fire and ambulance assistance dial 911.
In-person service
The Town has streamlined the Town Hall experience to have one ServiceOakville counter to help customers. To meet with departments and avoid long wait times, you can setup an appointment to meet in person or by video. Contact us to find out which option works best for you.
Our accessible service counter is located inside the main entrance at Oakville Town Hall, located at 1225 Trafalgar Road.
Monday to Friday, 8:30 a.m. to 4:30 p.m. (excluding holidays).
Get directions to Oakville Town Hall.
Social media
Corporation of the Town of Oakville
1225 Trafalgar Road
Oakville, ON L6H 0H3
Mayor & Council
For contact information for the Mayor or the local and regional Councillors, visit the Mayor & Council page.
Other concerns
Find town services
Connect with some of our most popular services!
Go to the Find Town Services page
Browse job postings
Browse current job opportunities online.
Other organizations
Depending on the topic, we may not be able to answer your questions. You may need to contact a different organization, such as:
Customer Service Standards and Customer Conduct Policy
We are committed to delivering exceptional, equitable and accessible customer service. Staff will provide the best customer service possible and are empowered to make decisions to ensure that each customer experience is meaningful, fair and respectful.
Equally, our customers are responsible for behaving in a respectful manner to promote an environment that can be shared by all.
To learn more, please visit the Customer Service Standards and Customer Conduct Policy page